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November 2023 by Richard Myers
I could not be more disappointed. Outside of windshield still dirty. Smear marks on the inside. Didn’t clean pockets on doors. Floor mats wet not clean. They didn’t touch my console. And they stole my squeegee, which was not used on the windows. I was recommended to this place by one of their loyal customers and I for the life of me figure out why he goes back. I highly recommend not going there. It wasn’t even busy. My truck and another truck. DISAPPOINTED!!!!
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September 2023 by Rob Bolton
Fantastic hand car wash and interior vacuuming! Plus there’s a nice warm room to wait inside. This seems like the only place in town with this service. Thanks!
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September 2023 by Joyce Brauer
I can't believe I paid over $50 for this.Still have bugs on my windowsI still need to wipe down my doors& I can go on & on but why waste any more of my time
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September 2023 by Laura Mcniel
Good wash on the outside, ok on the inside. I came back from a trip from out of state. Melted ice cream still on the side of the back seat and floor, something that is easily seen and can be cleaned. The front console wasn't touched. The seats not wiped down. I paid for a deluxe, I got something less than basic. Superficial go over on the interior. They came back, cleaned again. STILL subpar, I wanted a rag to do it myself. I can't see going back anytime soon. Getting the job done right isn't a priority.Service: Auto interior vacuuming
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September 2023 by Magic Mike Real Estate
Great place and awesome serviceDefinitely ? recommend
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August 2023 by Charyl S.
I have come to Inside-n-Out for years...but today when I came I was told they were the new owners. My car was the only car there and within 15 minutes it was done and ready to go. That is not a compliment...the inside was a mess...there were streak marks where the glass and console were wiped...and there was still dirt around the seats and on the pedals. There were many missed spots. I had to point out some of the missed spots and expected this to be corrected...they were not. I drove away very disappointed. I am now looking for a new car wash that offers interior cleaning like Inside-n-Out used to be.
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July 2023 by Chris T.
I bought a punch card before Covid. I went today to get my carWashed. The owner was at the register. When I handed him my punch card, he threw it back at me and said "do you have another way to pay". I was shocked! Extremely rude and no explanation. He started talking loudly about how the old owner walked away with that money and he doesn't make anything. Wow. If I was an own in Spokane and was looking for effective advertising, I would be saying hay....I have your back this time but I can't do it again goind forward. Instead he tells me about his punch card. I would never buy one again after what I have been through. I normally don't write negative reviews, but this interaction bothered me.
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May 2023 by Jaz Matharu
I had an excellent experience today getting my car HAND washed today. Pleasant owner and hard-working young folks shined up my Tesla. My bug-crusted bumper came out like new, with no streaks anywhere. The owner Mark Cordes introduced himself; I enjoyed talking to him. 3-4 customers in the lobby also seemed very happy with the wash. Support this home-grown gentleman and his local business.Service: Auto detailing
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May 2023 by Lance R.
I got the deluxe wash and I am not impressed the inside of the care you could see the wipe marks and where they missed and have overspray all over my leather seats that left spots so had to re-wipe everything down and clean my seats off also had to vacuum because they missed so much. Then go to the outside of the car I will have to wash my rims again because they did such a bad job there are streaks everywhere from not drying it adequately. I left a tip so total cost was about $80 and I will not be back. I usually hand wash my car once a week but thought I would try this to save some time and it backfired.
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April 2023 by Tia Balcom
We have been coming to this car wash for a few years now. The first time we used it I was really impressed. That was the only time. Since then it has gotten progressively worse. After this last time we won't be coming back.Services: Auto detailing
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March 2023 by Frances Perkins
I have used this car wash many times prior to covid and was totally impressed with their service until now. When I arrived, I waited about 20 minutes. When I went inside, I was told the process was to just wait until someone came out. He processed two other cars and then mine. My keys were left on the dashboard with the service slip and the driver window down. I went inside and waited to pay while he shuffled cars. They were very busy, but there was maybe two washing cars, two drying, and two cleaning the interior. About an hour later, my car was ready. The outside was amazing, and the driver door well was spotless, but when I got home the rest of the door wells were still dirty, and there was still sand on the back seat and on the floor under the mats. I don't expect I will go back again.
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March 2023 by Kate Hooper
Even when the wait time is long, it's not that bad. Don't be in a hurry. Some thing's I don't care for. The guys vacuuming are not terribly mindful of the hoses and drug it on the panels and such. There are often mild streaks inside on the window shield. I'm picky, and I paid 60$ for a service to a brand new car( relatively clean, some winter muck)
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March 2023 by Mark G.
They are so slow here , not enough staff , full car wash 31$ they have cheaper options where they only do the outside 20$ , be prepared to wait 1 to two hours for your car to be washed , The one thing that really urks me is when the owner suggest I put a tip on the bill .......for the kids ...he says .......
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February 2023 by Manny Gomez
I got an interior car detail. They did an excellent job. The detail was very thorough interior detail including an comprehensive exterior wash at no additional charge. They did such a nice job on the interior that I wish I had done the exterior detail at the same time. I I used to get my car wash here when I lived in Spokane. They always did a good job. They did an excellent on my car wash and detail. I recommend this car wash and detail shop to anyone.
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February 2023 by Mike C.
Now that there's new owners it's a total change, they are very picky about how clean they get your car, when you go to the automatic car wash, they rarely ever get the back of your SUV or truck clean. It takes a little longer to get your car done, but it still worth it.
