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November 2023 by Skibum 90
Had the worst example of customer service I have ever had. When it came time to pay the guy at the register, just said “card“. I thought maybe it was just a mistake, but this guy really seemed extremely an uninterested in helping me. I said “thank you.” His reply was “uh ha.” I used to buy all my jeans at the store, but I will no longer be using their services because of this one individual. Hollister definitely needs some customer service training.
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November 2022 by Damion
I love to shop here and I would recommend everybody to
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June 2022 by Deb Prindle
Great selection for teens and young adults
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May 2022 by Camdyn Larson
Sydney gave me amazing customer service and helped me find everything I was looking for!
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March 2022 by Emberly Wayne
Super bad experience. I asked one of the young ladies for a bigger size of Jean, and she looked at me and said "sorry, we don't carry those kind of jeans, there's a plus size store in the mall I should check out..... and im a size 23........ super mean. It made me cry and leave embarrassed. :/
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January 2022 by A.
Had an issue with an online order. The staff here was super friendly and helped me figure it out!Great fashion and selection for guys clothes. I workout (alot ?) and sometimes it's hard to find decent fitting clothes. The stacked skinny jeans fit, feel and look awesome as long as I size up a size
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January 2022 by Kevin Bryant
Ladies working here were super friendly and my daughter found lots of nice clothes on sale.
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December 2021 by Amber Kelley
Hollister hoodies & body spray - need I say more? Their quality is amazing and their clothes last through many washes. Wish we had more than 1 location in Spokane.
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December 2021 by Alisha Bernal (Alisha)
My daughter loves this place. But I literally stood in line for 20 minutes only to have cashier walk off without helping me. I had to go get the store manager and ask her like to cash me out
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August 2021 by Andrew Stephens
Had an issue with an online order. The staff here was super friendly and helped me figure it out!Great fashion and selection for guys clothes. I workout (alot ?) and sometimes it's hard to find decent fitting clothes. The stacked skinny jeans fit, feel and look awesome as long as I size up a size
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May 2021 by Orion Day
It was hard finding someone to help me with a return at the register, but was helpful with the return. Didn’t have a ton of clothes in my size, Large/XL. The store was ok.
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March 2021 by Alisha Bernal
My daughter loves this place. But I literally stood in line for 20 minutes only to have cashier walk off without helping me. I had to go get the store manager and ask her like to cash me out
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February 2021 by Jellybean
I didn't even know that Hollister was in the mall. Very clean and nice staff. Workers are really helpful.
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February 2021 by Carolyn Ford
Disappointing to see such little inventory. Hopefully these stores survive these restrictions and are able to once again thrive. It’s truly sad to go to the malls now.
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January 2021 by Laura Dabney
Staff were friendly, helpful and professional. They have great clothes that my grandchildren love.