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October 2023 by Mark Durham
Great place if you need disability equipment.
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June 2023 by Jeane Coultas
Heart felt apology’s for my last review. All these years you and your crew have been wonderful. Care about you all ❤️❤️❤️
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March 2023 by Charlene Winzler
Albert was great to work with. They were shorthanded the day we were there , but he answered every question we had.
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October 2022 by Zackery Davis
Great service, least aggressive sales people I've encountered. They don't coax you to purchase anything specific, they inform you of their product to the furthest extent and encourage you to take your time to make a educated decision for your self. Its a limited market for mobility vans but glad we've had them to deal with rather than another dealer
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April 2022 by Greg Kosareff
Absolute love these guys, impeccable service!
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September 2021 by Jacqueline Stratton (Jackie)
We purchased our first van in 2017 and Alex guided us through the VA paperwork and handled every for us. We have had nothing but excellent service and consider Alex, Albert and Mario friends who have taken very good care of us. We’ve since traded in for a brand new Chevy Traverse and they have made the transfer so easy for us as they brought the new SUV to us! They go out of their way to assist and reduce stress.We love ❤️ the 2021 Chevy Traverse!!!
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September 2021 by Eric Hennies
Thankful to have met Mario and grateful that he's a pro at wiring like peoples' lives depend on it - because they do. My trailer brake controller was poorly installed elsewhere, shorted and quit working. Given that I tow 10,000 lbs on a regular basis - someone could have been killed. Mario showed me everything that my "gold seal" mechanic did wrong - fixed the problem, installed a new controller, rewired the whole thing, new hookup on the bumper, AND this was all while staying late because he knew this was my work truck. This place is dedicated - and it also helps to have a master welder and electrician as the owner! Thank you so much...I may need an engine swap soon if you're up for it
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August 2021 by Sarah Christensen
I called to inquire about a lift that Goldenwest Mobilty sold and I was told I was "low priority". The salesman was very rude. I do not recommend you work with this company; very poor first impression!!
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June 2021 by Dan H.
The great folks at Golden West saved us when we were in a state of real need. We were headed to airport on 41 when some lady on her phone plowed into the back of my sons mobility van at 55mph and totaled it on the spot. She made no attempt to stop. We were stranded with no way to get off the highway . A quick call to Golden West and they were able to set us up with a mobility rental and deliver it to us for a very reasonable fee. They literally saved the day. Can't thank them enough for their compassionate and courteous service. Because of them , we were able to fly out next day and make my son's college graduation. Awesome!!
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May 2021 by Jacqueline Stratton
We purchased our first van in 2017 and Alex guided us through the VA paperwork and handled every for us. We have had nothing but excellent service and consider Alex, Albert and Mario friends who have taken very good care of us. We’ve since traded in for a brand new Chevy Traverse and they have made the transfer so easy for us as they brought the new SUV to us! They go out of their way to assist and reduce stress.We love ❤️ the 2021 Chevy Traverse!!!
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January 2021 by Tex W.
Goldenwest has been servicing our wheelchair lift since shortly after we moved to the area in 2011. They also installed wheelchair tie downs in an RV for us back in 2016, and they always provide quick, superior service. But this week they outdid themselves. The lift in my son's Sprinter suddenly popped the head off of one of its main bolts, throwing the safety of the lift into question. I called Goldenwest and within minutes had an appointment for that afternoon. When I brought it in, Mario took one look at it and brought me the bad news - the lift had never been installed correctly in the first place, and 12 years of torque had fractured the metal floor of the van. After discussing it with the family, we gave Mario the go-ahead. He pulled the entire middle section of the floor out, dropped the fuel tank, welded the broken places, installed marine-grade plywood instead of the particle board that had been used, covered the floor with a beautiful nonskid surface, and installed new tie down points, all in a day and a half. Since the van is my son's only transportation, that's important. The van now is better than new! The lift, which in retrospect was NEVER solidly installed, is rock-solid now. The van is quieter. The installation was clean and professional. And through it all, Mario and his crew made us feel that we were not only important as customers, we were also important to them as people. In a world that often ignores those with disabilities, that's a rare gift. I can't recommend Goldenwest Mobility enough.
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December 2020 by Jean Clabough
In 2019 I brought my van in for issues with the lift and also to replace the lift battery. I brought it back several times and was finally told they could not fix the lift and a new one would be approx $10,000. Well I took it to my auto mechanic and he fixed the lift for barely anything and it still works today. Today I was having problems with my main battery being drained. So I took it back to my mechanic and he replace the lift battery. Guess what it was never replaced in 2019 as I was told, it was the 2013 battery the person I bought the car had put in just before I bought it. I will never go back to Goldenwest Mobility as I do not trust them.
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September 2020 by Chelsea
My family and I had an exceptional experience with Alex, Albert and everyone at Goldenwest. I was so relieved that they knew what to do with the VA process when I didnt. Transitioning to accessible vehicles can be a big step, often while experiencing many life hurdles. I'm so grateful this place exists, and even more so the people who work here. Kind, respectful and experienced; outstanding communications and service, both personally and technically.This place & the people truly are a gem. Forever grateful. Thank you Alex & Goldenwest!
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September 2020 by Greg Thomas
Excellent service - very professional and courteousI'm a different Greg Thomas and we own a Toyota Sienna Northstar.our experience has been consistently good.
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December 2019 by Ricardo Fregozo
Great people, great service