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November 2023 by ethan gentleman
The lady there is very helpful, good to work with. She helps us with cashiers checks to pay for our rent every month.
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May 2023 by Richard N.
I lost my wallet and needed to cancel my credit and debit card. There were long delays in getting transferred to the person with level of authority to cancel the cards and review recent transactions to ensure that there were no fraudulent charges. Because I'm traveling soon and needed a rapid replacement for my debit card, I was told that I could go to ANY branch and get an immediate replacement. I went to the Global Branch on Fourth Ave in Spokane and was told their card maker was broken and told to go to another branch 7 .5 miles away. I was wary to travel more distance without making sure their card maker was functional. I looked on Global's website and could not find a phone number for the branch with the alleged working card maker. Long waiting times, inaccurate information about where I could get a card replaced, a broken card maker ( I mean that's their business - essential items should be rapidly fixed and / or there should be redundancy for essential items) and no phone number to call the branch to which I had been referred. I liked Alaska USA, but if this poor service is the result of a lengthy merger with plenty of time to iron out problems, I'm rethinking remaining a member.
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April 2022 by Jesse Lefors
So I drive from Cheney all the way to this branch just to be told that they can not do anything for me cause of security issues with being in a store! I went there cause they used to do shared branching with S.T.C.U well the dipshot working there tells me to go to their Shadle branch c as use they can do it for me ! Well genius you guys font do it at .so now I've wasted my gas and time cause you dont know how to keep up on times! Thanks man you owe me a 1/4tank of gasall