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February 2024 by Alex Bleggi
My family and I have used Flash’s for longer than I can remember and never once have we been disappointed! They go above and beyond to help their customers, and my car has never looked better when I get it back. This last time, Tracy dealt with this last gal’s insurance for me and got everything handled for this stressed out single mama and I couldn’t be more grateful!!! I love this shop and highly recommend to anyone!
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February 2024 by Barrett Scudder
I have had vehicles that have been involved in accidents as a non-liable party, and Flash's Auto Body is the only body shop in town that I would take my vehicles. They do quality work and workmanship; they fight for you, and with you, against the insurance company when the insurance company tries to rip you off; they are honest; they have great customer service; they are responsive; they only put in quality parts. Every other body shop will settle for aftermarket parts that don't work or fit your vehicle correctly. Flash's Body shop will not settle for aftermarket parts that don't fit correctly, compromise the integrity/safety of your vehicle, and reduce the value of your vehicle. Everyone there is great to work with and your vehicle will be fixed correctly. I highly recommend them.
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January 2024 by Kaze_IC
Recently had one of Vans hit. Nobody else in town was willing to work on it. Flashes took my van in and did an amazing job. Made sure to fix everything the correct and honest way. There metal fabricator pulled, welded, and beautifully re-fabricated my Panel without needing to extend the job for a longer time or replacing the Panel. Good Service and Amazing Staff and Owner. Would Recommened to anyone needing Auto Body Repair
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December 2023 by David Schuerman
After shopping around the Spokane area for a shop, everyone I spoke to referred me to Flash's. And rightfully so. I was concerned about aftermarket/used parts, as I wanted all OEM. Flash's represented my interests with the insurance company and assured only OEM parts. The staff at Flash's is very professional and prompt, and the level of workmanship is outstanding. If I were looking for a shop in Spokane again, I would not hesitate returning to Flash's.
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November 2023 by J S
They were deceiving with what would be covered by insurance. It turned out a “he said, she said” when it came to what we ended up paying after our deductible. The ending cost was close to $3,000 over the original estimate that they assumed our insurance would pay. The person we were trying to deal with ended up leaving her employment at Flash, so nothing has been resolved.The repair was well done, despite them saying it would be 7-10 days to complete (took 2 weeks).
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July 2023 by Suzanne A.
Only go here if you're a man! I went here to get a quote on my bumper. I waited in the office for 10 minutes while the guy behind the counter BS'd with another guy at the counter. The guy behind the counter saw me walk in and didn't welcome me or say anything to me. Then, another employee walked in the back door, made eye contact and he, too, didn't say anything to me. I decided to leave and take my business elsewhere.
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June 2023 by James Arneson Jr.
So glad I found these guys!!! Ryan, the owner, stayed true to his estimate for my truck repair. The job turned out great. Can't even tell there was a problem with the body. I will tell others about the great experience I had going to Flash's. Hope to never need body work again, but if I do, it will be Flash's
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June 2023 by Daryl Miller
I cannot praise Flash's enough! When someone drove into my parked car last winter, I was recommended Flash's by a cousin and they went above and beyond to get my car back in working order and as good, if not better than it was before. They helped walk me through how to talk to my insurance company when they were being incredibly difficult. Flash's refused to do substandard work, and it shows. I will absolutely be coming to here first if I ever have need of repairs in the future.Services: Painting
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June 2023 by Tyler Tritten
They gave me multiple estimates, i.e. both for full repairs and for a partial repair, of some body damage to my vehicle.Their work was fantastic. They were prompt and communicative.When it was time to pay, they only realized after the fact that they'd failed to charge me for the paint touch-ups...but they did not ask me to pay it, as they said it was their clerical error.They do quality work, they are responsive and they are honest. I'm not sure what else one could possibly desire from an auto body shop.In short, they check all the boxes. I will go back to them in the future any time I need work done, and I'm certain anybody else will have the same great experience I had.Services: Painting
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June 2023 by Bella Beckley
This shop has the best customer service! Ryan helped me in such a timely manner and gave great advice on my auto body repairs. I’m thankful to have found them!
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May 2023 by Jim M.
$15,000 for a simple paint job on my pickup? I just had my house painted and it only cost $4,000. Good God!
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March 2023 by Bill Savitz
Ryan really worked with me on getting me in so I didn't need a rental, provided one price, added to for some hidden damage, and the cost for recalibration of sensors. When it was all said and done, it was about $1,000 less than I expected. All the way through, Ryan communicated well with me and was nothing but caring and professional. I'm ecstatic over how well this went and the quality of the work. Thanks so much, Ryan!Service: Body & Trim
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March 2023 by Tami Camper
I called this shop probably 10 times in a week trying to see if they would work on my sons car. It always went to voicemail and one time somebody called me back and she they could take my car and start in mud-April so I paid $1000 to tow it up there. I needed to transport from Bend and have dropped off but then she never called me back again. She said they were having administration problems, but I just can't comprehend why they couldn't call someone back for an entire week after leaving 10 voicemail messages. I was friendly and explained my anxiety andvurgency needing a place to have Sherpa drop the car off for a quote. Found another body shop thankfully.
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March 2023 by Bill S.
I never leave reviews but I have to for Ryan and Flash's Auto Body. I had a damaged front bumper on my 2020 Denali. It's a pristine vehicle and I wanted it done right. The guy responsible for it didn't want to do insurance (company vehicle and he didn't want to tap their insurance) and was very responsible in taking care of the issue. He's younger, a new father, and very engaged in making sure I was taken care of. Ryan went the extra mile in working me into his schedule in a way that avoided a rental car. Additionally, while he gave me an option, we went with a new bumper to avoid warranty voidance and for it to be done properly. There was also an expected recalibration charge so I thought the grand total was going to be $3,300-$3,500. It came in at $2,200. That was an unexpected and very pleasant surprise! Ryan was nothing but professional and worked to provide the best value to me and the responsible party he could. Plus, the work is excellent! You'd never know there was any damage and all is now as good as factory. Probably better, actually. I can't say enough about the great work Ryan and his crew did and how genuinely nice he is. Thanks, Ryan!!
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February 2023 by Bob Van Gelder
My daughter's car was stolen and significantly damaged in November. My insurance company did not have recommendations for shops in the area so I did online searches and called many. We settled on Flash's and are very happy we did. Here is what we liked: (1) Friendly and easy to do business with (2) Negotiated effectively with our insurance company and ultimately save us a lot of money (3) Prevented our insurance company from making them cut corners and use aftermarket parts and used parts (4) Took our car in and completed the work quicker than other shops estimated (5) Most important, when all was said and done, our car ended up looking great! Special shoutout to owner Ryan and Director of Operations Jen! They are a great team!!Services: Auto detailing
