-
August 2024 by Leslie LaPlant
We have an apartment you need a key to get into, we left a large sign with a phone number on the front AND back entrance to call so we can let you in. Not once have they ever tried to call us. I just keep getting notifications that it failed to deliver. (We have no issue with Amazon and other companies calling us?) Day after day I try to catch them, but they don't even bother reading the sign. The one time they got in, they didn't even knock (I was home!!!) and they didn't even leave the package by my door (doesnt need to be signed for). They just left the sorry we missed you paper on my door. Why??????????
-
July 2024 by Jacob Ogle
This place sucks. Fed ex sucks
-
July 2024 by Kyle Armstrong
On day 2 of them holding my package hostage, they have been driving around with it for 2 days according to tracking, it only needs to get to Athol what is the problem, never have these issues with UPS.
-
July 2024 by Vanessa
Quick & easy!
-
June 2024 by amy tatshama
Terrible service
-
June 2024 by Amia Delaney
DEEPLY unhelpful and extremely rude. My package was not delivered initially and I was told delivery would be re attempted. However, this never happened as they came to my house WHEN I WAS HOME, did not knock on the door or call my number and ignored my specific delivery instructions to leave it at the door. Instead of giving me a “sorry we missed you” notice my package was lost essentially and I have had to play catch up tracking it all over town. Their system messed up where it was supposed to go, and i was told specifically to go to this location. However, when I arrived to this location i was told they had no idea where my package was with absolutely zero other information, assistance, updated tracking, nothing. Where is my package? It’s a mystery!!! The level of frankly incompetence and unprofessionalism is absolutely astounding. F these guys honestly like what a useless company and location.
-
June 2024 by Devyn Mueller
I have had the worst experience with fedex and the employees at this location as well. The package has been attempted to be delivered 4 times at my house in the middle of the day. I don’t have the ability to be at home during work hours to sign for the package. I have attempted to pick up the package and fedex has told me the shipper is the only one that can change the delivery. The shipper has asked them to change the address for multiple days now and now the staff are telling me no one can change the delivery status of the package?! Absolutely insane. I get employees over the phone telling me
Different things every single time I call. Even the manager I got a hold of has told me different things multiple times. I will never use FedEx again
-
May 2024 by Erik Lindquist
They are always great. Love ‘em!
-
February 2024 by Katie Watkins
Terrible people and even worse customer service. They tried delivering a package while we were at work, said they were going to make another attempt on a specific day, waited at home that day and they changed their mind and refused to try to deliver it again. Made us drive 2+ hours to have to go pick it up. They are totally unreliable and liars. Avoid having to use this company at all costs.
-
February 2024 by EDM Combat Remixes
All I requested to do was speak to a supervisor and was denied by the representative for no reason. What kind of business does that?
-
February 2024 by mark thomas
FedEx refused to deliver a package to my business address because the address had road and not street, then told me I couldn’t have my package because address was wrong on my ID which is my residential address. Package was going to my business
-
December 2023 by Richard Harmon
They are very friendly and fast at processing your shipment. During the holiday rush maybe bring a snack and a bucket of patience. This is a popular shipping destination.
-
December 2023 by Robin Hieronymus (Rainbow Panda Pega-Corn)
What's coming to pick up a package. The lady was a little rude. I was able to get my package after giving all the information that was needed. ?
-
December 2023 by First Sight
They lying about attempting to deliver my package saying " Customer not available or business closed "First this is not a business second I been waiting for the package all day,third I got my other package delivered by other fedex driver,so why not say the other driver did not even try to come and deliver WHY the LYING???
-
December 2023 by Robin Hieronymus
What's coming to pick up a package. The lady was a little rude. I was able to get my package after giving all the information that was needed. ?
