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October 2023 by Tyler Shales
My wife has been coming here for 4 years. Has had multiple family memebers and friends go, often having to reassure them against their previously poor experiences in this location. Today, after informing her tech that she needed to use the restroom multiple times, was finally allowed to get up, but was stopped on her way to the restroom and consistently hassled about how she was going to pay. So consistently in fact, that they made her pay before being allowed access to said restroom. At this point, having given birth to 5 children in her life, was unable to make it and urinated in her clothes. An extremely embarrassing episode for any woman. When we called to file a complaint with a manager, the foul woman on the other end of the line had the audacity to tell us, verbatim “This is her own problem, it doesn’t matter how long she has been coming here” As a result of this incredibly disgusting treatment, I am leaving the first review in my 40 years of life. This is not customer service, it is an atrocity. It is an embarrassment and should not be allowed to operate when treating any customers complaint in this fashion. You are an embarrassment to the name of salons and customer service and should reconsider the individuals you hire and the ethics behind your business.Service: Waterless pedicures
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September 2023 by Shelly Stevens
Went in for a French Tip Gel Pedicure. $55 she said and when she saw my gift certificate she said $65 and acted like I misunderstood. Called today and randomly asked for price and it was $55. I think this is stealing. Thieves work hereService: Pedicure
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August 2023 by Shirleyb77
Great service and friendly staff. I'll definitely be going back.
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August 2023 by Tonya Wollschleger
Walked in on a whim and should have turned around when I smelled the mustiness. They were using pan liners and tools from an autoclave so I overlooked the mildew smell. Service was fine. No complaints about the work. But then I went to check out and they were completely dishonest about their pricing. My $35 pedi came out to $50 because they used a gel topcoat. Nope. Won’t be back.Service: Pedicure
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July 2023 by Latrice M
Salon is very busy and they cater to there regular customers. I will give this salon a 3.My nails turn out well, but the pedicure could of been better. I still have pealing skin under my feet and I wish they could have gotten more attention, for $30 bucks. They were very busy and I over heard a lady, requesting for her eyebrows to be waxed during her pedicure. The tech informed her, if I have time I can I do it… So just so you know, they may not have enough time for extra request.Services: Pedicure
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July 2023 by Andrew Beck
Literally the worst pedicure I’ve ever gotten. The employee had earbuds in and was FaceTiming a child the ENTIRE time and wasn’t paying attention at all. I had to point out a visible bruise on my foot three times because she kept rubbing that exact spot really hard. At one point, she just rubbed her hand back and forth on my leg (only one leg) for a solid 10 minutes while she stared at the phone talking. Totally unprofessional and NEVER going back!! No wonder this place is always empty!
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May 2023 by Paula Edmunds
Famous nails are the best they do nails very very good I like them and I recommend them for anyone looking to get your nails done.
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February 2023 by Laura Fisher
To keep it brief- unkind, poor job on manicure, poor polish job and rude when asked to correct any errors. Waste of money
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December 2022 by Peggy Dorman Ramos
I had a walk-in mani pedi today at spa opening. They were friendly & very accommodating. The European pedi was $45 & worth every penny. The gel nail mani was great with far too many color choices. I'll be happy to return.
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November 2022 by Molly S.
This used to be my go to nail salon. I've been going there regularly for a few years. The last year or so it has gone downhill. I don't know what they are using on their gel nails but it is impossible to get off. Something has changed because it hasn't always been like this and it's ruined my naturally strong nails. Sad because I loved the proximity and convenience of this salon.
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September 2022 by Allie Z.
Pedicure was not great, women at the front desk changed price from $10 extra for gel to $25 and then settled on $15 extra. I wish I could say this place is great, however it's not and I feel used as a costumer and that's not cool.
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September 2022 by Mel Hod
3 strikes you are OUT! OK, felling like everyone can have a bad day so gave this place 3 tries. Try #1 - ok, (John) good color on nails. Not friendly, only responds with grunts. Try #2: Got John again. He must have been having a really bad day. Didn't get the color completely covering the nails, it was a "cateye" color, He said do you want the line? I asked what that meant and he almost yelled DO YOU WANT IT OR NOT. Wow. Last try made an appointment for mani/pedi. Pedicure - actually hurt. Woman - don't know her name but didn't say a word just "tapped" my leg when wanted me to do something and if I didn't do it fast enough, tap got harder. After pedi said "5 minutes" ah oh, you know what that means...they actually forgot about me. As I watched person after person go on to manicures. Someonenew walked in for a manicure and then that woman whipped around to look at me. Yup, she forgot about me. Finally in the chair for the manicure, and then someone came in for a broken nail, and again they left me there while this woman fixed the walk-ins nail. While two other employees were just sitting there on their phones. NEVER AGAIN. There are plenty of other places, probably not on the south hill who would give better service and value. The South hill nail places are over prices, and snotty. Go elsewhere!Services: Gel manicures
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July 2022 by Bobbi Curtis
Horrible experience sloppy work. Left huge clumps underneath, filed skin and left cuts in fingers. Major disappointment. nails looked like crooked paddles with waves....over priced ....more expensive than any place in area. My toes are hurting from her digging and cut my toes to short....I will have to pay some legit place to fix them. Its that bad. 30 for polish change....tooServices: Gel manicure
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June 2022 by Kelly Andrist
My friends and I went in for manicures, pedicures and one full set. Two of us didn’t get the full treatment for a pedicure (remove dead skin) and just rushed through it all. The friend that got a full set felt incredibly awkward because the guy doing her nails kept telling her she was beautiful and calling her baby, she’s 16! Plus they shaped her nails all wrong, asked for coffin and got square nails. And some nails aren’t filling painted. My other friend got just a regular pedicure and it’s already chipping and we’ve been gone 10 mins!Services: Nail art
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June 2022 by drew adrain
this place was great - the employees especially. super friendly and patient. i watched them help an elderly lady above and beyond when i came in. made sure her caretaker came and got her, helped her walk out & were super sweet.this kind of stuff is what matters the most.Service: Acrylic nails
