-
December 2023 by Kyle F.
Absolutely abysmal care with the midwifery and child birth portion of the hospital - do not go if you can possibly avoid it!!! Over many appointments I made explicit instructions about what I would and would not accept with care (even if it resulted in death) and that I had severe medical trauma from the past and I spelled out exactly what I needed from them. They proceeded to ignore all of it, backed me into a medical corner which forced me to stay in the hosptal or possibly lose insurance coverage, did not take time to explain or work with me, then the doctor came after I had not had more than a nap in over two days, hadn't had anything to eat or drink in nearly a day and while I was battling to stay concious and focused the doctor started belittling my choices and asked me point blank if I wanted my husband to watch me bleed out. When I couldn't answer and was basically in tears the doctor proceeded to try to bully my husband. They coerced a procedure on me and after they mistook my care and got confused on if there was a blood clot or not (no one could keep their story straight) and then another doctor came in and told me all these horrible things about my future going forward (no empathy and later learned she was not even accurate). I filed a complaint with the hospital and after a month they just responded and said I received ''appropriate care'' - if coercion, bully, emotional manipulation, unprofessionalism and belitting is ''appropriate'' then yah I guess they nailed it. Avoid if at all possible!!! But espcially avoid RN Rossi Elliott-Airy, Dr. Cunningham and Dr. Lawons (cannot stress enough to avoid her as she is comfrotable using emotional maniuplation and coercion when you are vulnerable!). Overall a SUPER traumatic experience!
-
August 2023 by Grey Kaminski
Super kind woman that helped me find the perfect gift for a fiend!When I found myself a patient the same woman listened to what a guy would find comforting, and found a lot to choose from. They are the best!
-
December 2022 by Barbara H.
I was very satisfied with the care I got at Deaconess Hospital. The orthopedic floor Caregivers were Kaitlyn, Kara, Katie Mar, Kim and others.
-
October 2022 by Michael C.
I went in for a procedure on Friday, and was told that I would be able to leave the same day, so ICU sent me up to an upper floor where another doctor chose to hold me instead for no real reason. I can't stand these doctors and their power trips. Don't get stuck dealing with such issues.
-
February 2022 by Lissa R.
Just don't do it. I've been a multi care patient for several years now and I am currently going round and round with them about my insurance. It is a total nightmare. I'm just done. I have already waited 2 months to get the care that I need. I will no longer deal with this group. They are more worried about the pennies than my health care.
-
February 2022 by Mike S.
I had outpatient surgery here a while back.The surgeon, who did not work for Deaconess was great. The anesthesiologist who did was decent. The nurses in preop were not great. I had one functional arm and they needed me to do stuff that required two and wouldn't help.The reason is likely because that place is basically an assembly line that is overloaded.The postop was awful. I woke up to some nasty nurse yelling at me and accusing me of faking something. I have no idea what. I was very out of it. It seemed like a good idea to leave, so I tried to leave they yelled again and threw my clothes at me. I left the dump with no instructions, no water, no food, and no pain meds.A few weeks later I get an email about giving them feedback, so I did and clicked the box that I wanted to talk to someone. No one contacted me.I didn't wake up in an alley with a missing kidney, so that is a plus.
-
May 2021 by Hailey H.
SO MUCH BETTER THEN PROVIDENCE emergency room! I finally left providence waiting room to go to Deaconess and I was seen within an hour. They even had a private waiting room reclining chair area for people who really needed it. My care was good and I was sent home so much better! GO TO DEACONESS if you are able. At providence I was projectile vomiting and I couldn't see straight and I went in and I was put in a chair and rolled into a room where I waited for four over hours with no one who came to check on me or any kind of care. There was about 5 other people waiting a ridiculously long time to be seen sitting in this tiny waiting area vomiting into bags. I finally left to go to Deaconess and I was seen within an hour. I can't state this enough GO TO DEACONESS if you want to make your health a priority.
-
January 2021 by Sharon E.
I could not have been more impressed. The Covid-19 vaccine clinic is terrific. Very well organized, free parking. There were so many wonderful volunteers and employees. The nurses, doctors and support staff are putting in long hours, but they could not be kinder, very relaxed and very efficient. I was impressed by how well organized and how quickly we were able to get our vaccine and then the waiting period to be sure we were safe went by very quickly.Thank you so much for a super effort and a job well done.