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January 2024 by Rory Wood
Such an awesome truck buying experience. After a horrible experience at another local lot. Cross point went above and beyond to make sure I was taken care of. The truck I got had an issue a few days after purchase. They took the truck to fix the part. They discovered a bent pulley and fixed that as well.. they even went the extra mile and let me use a loaner vehicle to ensure I can make it to work while they complete my truck.needless to say they're awesome!
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January 2024 by Pete Weidert
Best car buying experience I've ever had. We really enjoyed working with Lacy and her dad. The most honest, non pressure sales-people I've ever met. I would easily go back and see them again, the next time we need a new vehicle
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October 2023 by Mykaiha Gale
After having a less than stellar experience at the dealership down the road, it was so refreshing to be able to work with Lacey! She did not try to pressure us into something we weren’t interested in, and she helped us find a bank that would work with us. 10/10 will be back the next time we need a vehicle.
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May 2023 by Rachel Patterson
Bought my car there 6 years ago. The experience was smooth and the rig is still running strong.
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March 2023 by Cody Brennan
I just bought a truck from them and had issues with the 4 wheel drive and breaks and even though they didn’t have to fix it they did and made it right. I highly recommend this dealership to anyone and will be coming back in the future.
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January 2023 by Julie
Bought a car from them about 4 years ago, haven’t had any problems with the car since. They were respectful and weren’t pushy like a lot of dealerships tend to be. I’ll definitely be going back when I decide to get another car!
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February 2022 by chris langan
We purchased an 07 Subaru Tribeca late last year. The experience was great and the service was excellent! We noticed a couple small issues that they took care of immediately, but the radiator they ordered was faulty and failed a couple months later. They took it back in and replaced the faulty radiator without any hassle. I thought it had gone out again because there was fluid under the car. I called and they said to bring it back and they would take care of it… it turns out it was not the radiator, but a seal that was leaking oil. They replaced it at no charge and had us on our way the next day! We will definitely be back when we are looking for another vehicle!
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December 2021 by angela mcinnis
I had been looking for a LTZ Silverado for a little over 3 months. (within $$ Range? Ha) These guys had/have some really classy looking Rides.. BUT my Medical Lake raised rear was lookin' 4 a Chevy. I was reluctant to pull in and chat, (as we all are). I emailed them an appointment to test drive a ride, that looki'ed like something I would be sniffing at. I arrived a little later than the time I said and this lil' Lacey came out and answered the call. She had the keys and set me up to drive the wee BEAST. I was gone for 30 minutes and returned with my Ol' Mombo. (quite the funny) BUT she got the "plan" right away. Mombo, gonna set me straight, "Keep Shopping". And there I was again, Failing to obey to parental advisement.REALLY,... hear is the deal, Lacey and her Dad invited us in to be a part of a family environment (these days priceless). Their paperwork detail, attention to detail, and the CS (customer service) was Fun, Friendly and NON pressuring! I will do again and advise to shop here B4... NOT the shop across the street!
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November 2021 by Kelsy Erickson
I bought a Chevy Duramax from Jeff & Lacey at Crosspointe and the process couldn't have been more easy! The truck was everything they said it would be! I'll be making all my future car purchases from Crosspointe.
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November 2021 by Hendrix Jones
great place to buy a car. are even 3 of them like me haha love this spot
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October 2021 by Amy Mott Grant
Lacey and Jeff are amazing!!! They made my trailer buying experience amazing. I will go to them next time I need anything new and recommend them to everyone I know!
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August 2021 by Laurie Klug
We had a great experience here! The pricing was straightforward with no pressure. Our truck checked out perfect at our mechanics,; and still problem free months later. Thanks for the great buying experience!
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July 2021 by Jaimyn Law
I drove an hour and a half to look at a vehicle during their posted hours and no one was there. When I called the following day they informed me that they leave half an hour before that every day. I returned to look at the car I had researched to find that multiple flaws had been strategically hidden from pictures as well as false statements including features that the car did not have. All in all I was very disappointed.
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June 2021 by Crystal schmautz
Tom was so friendly and polite and helpful. When we decided on a vehicle and was all ready, paperwork was done. Jeff didn't give us any options but one that didn't work for our trade in. He didn't even try, like he didn't care. Really wished we could have worked with Tom. He's the only reason I'm giving 3 stars.
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April 2021 by Ryan Reimer-Golden
I purchased what seemed to be an excellent vehicle from Crosspointe Autoplex, and within the 7 months of owning said 2006 Dodge diesel I have had $3000+ in repairs done. I have contacted Jeff in an attempt for compensation of some sort and he was very rude and I would never ever recommend this dealership to anyone ever, stay away!!!!!!
