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September 2024 by Dustin Hyndman
Juan was great! He was professional, caring and helped me deal with the insurance company! He definitely went above and beyond!
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June 2024 by Kelly Deasy
Great and fast turn around time, was told 3 days to competition and was ready the next afternoon!
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June 2024 by John Hahn
Craigs has always done a perfect repair. The body panels fit exactly, there is no overspray and the vehicle was detailed better than when the vehicle was picked up from the car dealership. They are experts at dealing with the insurance companies and also in getting OEM parts. We couldn’t be more pleased.
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April 2024 by Gary Harms
The ultimate in quality work and top notch communication. Nobody else even comes close!!
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March 2024 by Kerry Flott
It was extremely nice to show up and the boss was ready to go.
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March 2024 by Eddie & Becky Scott
We took our 2 trucks for repair and they did an excellent job on both! The associates were very professional and courteous. They were able to get both of our trucks in and in a timely manner. We received them back quickly as well. Highly recommend this shop!
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February 2024 by Lori Wahl
I took my car here after a deer ran right into the side of me. They did a superb job fixing it, made it look like new again. When I got it back it was even shinier than it had ever been. Didn't expect that part, definitely a nice surprise. Highly recommend Craig's for any body work you need done.
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February 2024 by karen Stewart
I had an excellent experience with Craig's for the repair of my car. The quality of the work is excellent..............the car looks new! Juan was an excellent support throughout the work, providing regular updates and reaching out with additional support. He even offered to check my tires on the other vehicle that I was driving, when the recent cold snap caused my sensors to go whacky and register false information...............very helpful!
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February 2024 by Michael Sudlow
Excellent workmanship and according to their projected time table. Additionally they let me know I had a bad battery concerning which I had no idea. This is 2 days before single digit and sub zero temps came to Spokane for a week. I would have been dead in the water(or ice:D) had I not known. Thank you Craig’s!
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January 2024 by Bruce Moline
Work done on my F150 was done to perfection. Truck looks like new. Juan was very knowledgeable, professional and helpful. He answered all my questions and kept me advised through the process. Highly recommended.
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December 2023 by Seth Walser
Juan and the team are so kind and professional. Wonderful service ?
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December 2023 by Branigan Perkins
Super friendly and easy to work with. Will most certainly recommend to others!
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November 2023 by James Price
Been a customer for years and have always been totally satisfied with their work! I have even stopped by for advice for a problem and they have went out of their way to help me-Case in point,today I stopped by to have them look at a window seal problem and they fixed it on the spot! No charge! They even give excellent referrals for dent repair! I will continue to take my business to them still!
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October 2023 by James Wood
They were super helpful. No wait. Answered all my questions. Could not be happier. This is the right body shop for sure!
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October 2023 by Michelle Smith Trainor Giddings
My insurance company told me he's holding my car hostage and refuses to release it to me after he totaled it. Two other shops disagree with his appraisal of damages. Do not ever use this shop it came highly recommended and I'm extremely disappointed. He's changed the total of the prices twice to equal the amount of the appraisal from the insurance company. Thievery. My attorney advised me to leave this review. Be very wary of this shop.
