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November 2023 by Bethany Bethany
how awesome are these two guys! i cannot remember the guys names one had dark hair and a bread and the other light brown curly ish hair no facial hair. my iphone 14 screen would not turn on, it was a simple fix that i could have done my self but they were beyond nice to me and great personalities and seemed like they actually cared vs just ab money
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November 2023 by Evelyn Boardman
Quick helpful employees! Everything I needed wasn't in stock.However, they ordered what I needed and called me when it arrived.A few days later, they installed my gear, and I was good to go.If you need fast, friendly, knowledgeable cell phone service assistance, this is the place to go.
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November 2023 by Michael Venneri
Great personable people. Problems solved quickly. Just received the computer back, thus far, all in great order. Thanks to all involved in the fixing of my computer. Many wonderful people.
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October 2023 by Hope Faith G.
CPR Cell Phone Repair manager and staff don't know what they are doing. They damaged and ruined my laptop. They were suppose to upgrade a hard drive to one with more storage, and instead they broke my laptop. They don't know what they are doing. The manager Jonathan and CPR Cell Phone Repair store (owns one store in S. Hill on Regal Street and one on North Newport Hwy) owner Darrin J. Lee refuse to hold themselves accountable and refuse to replace my laptop after they caused the damage. If you have a problem file a complain with the Washington Attorney General and any agency. CPR stores, its owner Darrin Lee and manager Jonathan just don't care and don't know what customer service is all about and don't take responsibilities for damaging and ruining other people's computers.
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August 2023 by MS
I dropped my Samsung S21 Ultra and the screen was just flashing. I thought I would have to buy a new phone.My husband found CPR Cell Phone Repair at North Spokane near the Y online. Tyler was absolutely awesome!The screen just needed replaced and it was ready for pickup in an hour and a half! I highly recommend!!!I will also bring my computer here for maintenance!
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August 2023 by Jennifer Stoeckl
The service was excellent. Both employees that spoke with me were courteous and kind. The website sign up was easy and efficient. I liked that they texted me instead of calling when my order was complete. Unfortunately, the motherboard to my Xbox was shot and they couldn't fix it, but they were willing to recycle the unit for me. I would return again if I need further assistance.
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August 2023 by Skyline Aura Earthline
Excellent personal customer service experience with Tyler, could have made it a lengthy & expensive Sim port repair but fixed in a minute, was kind. Courtesy repair that will bring them my recommendations and repeat business for any device needs in the future by Tyler's super considerate effort, mannerism and cheerful attitude,Tyler is an valuable asset to this business and brings renewed appreciation for patronizing local business ?!
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August 2023 by Jeff Stewart
Came in today cause I had debris in the charge port of my Samsung Galaxy S22 Ultra. Very fast, friendly customer service. I was in and out in less than 5 mins. Rather spend $20 than some outrageous price to get my phone fixed. My phone charges back to normal again instead of slowly or not at all. You guys rock!
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August 2023 by Elijah Katsel
I went in to get my ps5 hdmi fixed, they said it would be done in one day. I call back 2 days later after not hearing from them they said 1 more hour, I call again 2 hours later and they said 30 minutes so I went there and figured I would wait. An hour goes by and they still aren’t done so I go home and they finally finished at the end of the day so I have to go back the next day to pick it up. Then I get home and turn it on and the disc reader is making a weird noise it didn’t before. First and last time I’m going to that shop.
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August 2023 by Stacy Thetford
Tyler and Christian were so helpful in repairing my phone. I spilled coffee on it and my external speaker was damaged.They cleaned the phone replaced the part and ran a full diagnosis. They were done with it in a few hours just as promised.
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August 2023 by John B.
I own a business and I know how important it is to get your essential gear running again after a breakdown.I came to them with an Apple Macbook Pro that needed a new battery and they ordered a new battery and installed it for $180.00. The Genius Bar told me it would cost $1500.Honest, fast, hardworking, and very affordable. Trust these guys will do it right and get you back to work with money left in your pocket.
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July 2023 by Karmen I
My cellphone is a bit older and needed a new battery. Both AT&T and Batteries Plus recommended CPR Cell Phone Repair. Not only did they have my battery in stock, I received excellent customer service. As I was a walk in, I had to leave my phone there. It was done when they said it would be and they gave it a complimentary inspection. I appreciated the patience shown this tech challenged customer as they explained everything to me, including how to get the most life out of my new battery!I very much appreciated their expertise and great customer service.
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July 2023 by Jan Sorenson
I had a suspicious download on my Mac Air.The serviceman was very polite, helpful and patient with this tech confused senior. He found the download, deleted it completely and showed me what other precautions I need to take. I visit Spokane several times a year. This is my second visit to CPR. They were my first choice for this incident
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July 2023 by Lecia Curtis
I brought in a switch lite with a drifting stick. I was charged 110 to fix drifting. When I got it back, the screen had red lines through out and it wasn't sealed properly. Red lines were not present when I dropped it off; if so, I would have just bought a new one. Feeling ripped off by dishonest people.
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July 2023 by captredbeard1000
I got concrete, and maybe 5 years of pocket lint, stuck in my charging port. Alex was able to clean it out lickity split. They have some great deals, and I am a customer for Life now. Well done CPR
