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July 2024 by Biggieblunts “Biggieblunts”
Connor was instrumental in resolving a complicated issue with insurance. Went out of the way to assist me get a swift positive outcome. All the staff I spoke to and interacted with were awesome.
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April 2024 by Aaron
Manager needs a talking to... What a mess
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February 2024 by Theresa B.
The optometrist, Dr. Moffat and his amazing team really went above and beyond to help me with my contacts. I had a complication with my contacts, which I found caused an eye infection. I was immediately seen and was treated with such kindness and compassion. Dr. Moffat made sure I was given the right substitute when the pharmacy didn't have what was prescribed. If you're looking for an optometrist that truly cares, see Dr Moffat and his team. You won't be disappointed!
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December 2023 by Sumer Gomez
Great prices.
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November 2023 by Tina Steffen
Great knowledgeable staff. Friendly, courteous, and professional.
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September 2023 by Cody G.
Have always thought Costco is great; although, it can get extremely busy with very long lines. Can find good deals on food and not so good prices. Just be aware of prices per lb or oz at other stores. The clothing prices are always wonderful! My fave is the DKNY shorts for around $12 (around $80 anywhere else).
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September 2023 by Diana V.
Bought a mattress from Costco.com that said it was plush. It was like sleeping on pavement, so I returned it. A courier picked it up from my home TWO WEEKS AGO and I still have NOT received my refund of $1143.00!!!! I have called Costco.com 5x and am told each time that I'll have the money in 2-3 business days. So, I finally called Costco on Sprague and they were unwilling to assist me. BUYER BEWARE. I feel scammed!!
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July 2023 by Nancy R.
Tortolini salad not up to par. Very weak on dressing and they put something pretty spicy in it. Not the usual good quality. Looked forward to it all winter and spring. Now I'm very dissatisfied with the salad. Will return it. Then also bought popcorn. Big bad of cheese corn and caramel corn. Mostly cheese corn. A few pieces of caramel corn. Cheese corn tasted not good. Won't buy again. Will stick to known brands.
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July 2023 by Heather Barden
Slow with terrible service. Understaffed.
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May 2023 by Heather Smith
Slow with terrible service. Understaffed.
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April 2023 by Traveling F.
I know Costco gets a bit crazy however I've always had a good experience with the staff. Today in the self check out and employee named Amy must of been having a bad day. My daughter and I were checking out and we herd "move"! I really just figured it was a customer customer conversation then swiftly I hear don't pick up the dog food, don't pick up the dog food! When I turned around, I was surprised, this employee was talking to me that way (I was not picking up the dog food in my cart as I had other items still on top) I turned to continue to scan my groceries and I hear "move out of the way"! Again Amy' s having a bad day. I ask her if she thought that was appropriate to talk to a customer that way? She replied she needs to scan a bar on the cash ramp. Amy! Even on the worst days in retail I still would never talk to a customer in that manner.
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April 2023 by Martha R.
It was quite strange finding out that you can no longer walk around and look at what is available and then decide if its worth it to pay for the membership. "You must buy a membership to get an ID and then you will be allowed in. No you are not allowed to look and decide beforehand." It felt a little bit like WWII Nazi Germany, you must present your ID papers to the Gestapo upon request. You must present your ID upon entry, you must present your ID to any worker who asks, even while you are walking down the aisles shopping, you must present your ID to the checkout clerks, you must present your receipt to the workers standing at the exit. "Heil Costco!" The lines are longer than any other store I have ever seen and it's mostly due to how slow the service is. And they still refuse to supply plastic bags even before the ban on plastic bags existed. The clerks who do the membership sign up service, aggressively push for you to sign up for the more expensive membership levels. I still do not understand the differences between the membership levels. The so-called cash back check you get if you cancel your membership can only be spent at Costco and can only be used to get another membership, not for use on any items. The selection of items is very limited to whatever can be mass produced such as garbage bags only having two sizes available and the air filters only one size is available, sure there are multiple brands but all the same size, no other options. Everything must be bought in pairs or in massive packs. Hamburger buns are sold 20 to a pack when hamburger patties are sold 16 to a pack. Hot dogs are sold 8 to a pack and hotdog buns are sold 20 to a pack. Something is just not adding up here. Bottles of various sauces are smaller than what is found in regular stores but always sold in multipacks, saving very little money if any. Bottles of spice are under filled with a large amount of empty space that makes it equal to the small bottles of spices that are completely full and sold at smaller grocery stores. Or you have to buy massive quantities of food that spoils before you even finish half of what you bought. Meats are sold in massive quantities at prices that seem almost triple the price of what they are at smaller grocery stores.
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March 2023 by Kelsey K.
Was checking out close to close and they had one cashier with 8-9 people in line. So I go to self checkout. I have mainly big items, I think I had 23 items. As we are finishing two workers comes over and tell us we should have went to a regular line because we have too many items. Mind you there IS NO SIGN saying x amount of items or less. My husband says maybe you should put a sign up. They stand there and watch us ring everything in. Then at the very end the machine says help is on the way. ANOTHER worker comes over and says she needs to make sure everything was rang in. I literally said they just watched us ring everything in- but she insisted on profiling us thinking we were stealing. My membership is about to expire in 2 weeks. Honestly after this experience I will probably cancel it. I'm 20 weeks pregnant and have two daughters. Paid with my debit card so no idea why they decided to think we were stealing because we used self checkout when they had one person for 9 people trying to be checked out. I'd avoid this location.
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February 2023 by Hidden Gem P.
We love the variety of items at Costco. But, it is always so busy. On a side note. Costco needs to bring back the Kirkland lotion.
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February 2023 by Princess J.
Let's just say this my family & I will NEVER SHOP HERE AGAIN! Being a disabled African American business owner this place does not deserve anyone business. Now that they accept ebt or maybe it's the area that it's in is why they treat customers how they traye
