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November 2023 by J DiGS
Love this shop but after I left and got home I realized I was only paid for one of my rings I sold them.
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July 2023 by Nichole Thiel
Always knowledgeable and professional. Great prices and outstanding service!
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June 2022 by Sam Genzone
Do all of my buying and selling at the store. Great staff! Thanks for being open.
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December 2021 by CORPORATE GUYS LLC
A must see if your in the market for jewelry or looking to sell some.A+
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August 2021 by Isaac S.
Absolutely rude. Other reviews are spot on. The owner seriously needs to learn how to interact with others
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June 2021 by Matt Fontana
Low ballers
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March 2021 by Sheri C.
I had the worst experience ever. I went there to have my ring sized and cleaned and the prongs checked and tightened if necessary. 3 weeks later the 1 carat diamond was missing from the ring. I went there to ask them if that was typical 3 weeks after having the ring specifically worked on to assure that would never happen. They somehow did not even have a photo of my ring in the file which is highly irregular but they gave me no Kind of help or sympathy for that matter. Just said it was " a perfect storm" of circumstances and sent me out the door. Terrible workmanship , oh and the girl at the counter tried to Why even at first and say I did not have that work done until I saw it written in my file with my own eyes and had to show it to her. So liars and thieves would be my best description hi recommend staying far from that place if you have jewelry. If I could choose a negative star rating I would.
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March 2021 by Audwyn Cromwell
If I could give them less than one star I would. Employees were rude and refused to wear masks refused to ask customers to wear masks and are in complete violation of Covid protection protocol in Washington state
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January 2021 by Mark Sanchez
Clean and bright, with very personable employees.
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January 2021 by Tyler W.
I experience was absolutely horrible, I called before i came to store, when I went inside the woman was very rude and ignored me for 5min. Then when she got a moment she talked to me very rudely and would not look at the gold I brought in to sell. I am absolutely disgusted never have I been disrespected like thus at a jewelery/ coins store my # is 509 202 8629 if coins plus/ clock tower jewelry wants to make it right with me, tyler l. Woelk
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August 2019 by Molly J.
I can't say i have every been there but according to the review i don't ever want to shop with you...stay off the phone and be courteous to your customer...you have one chance to make a good impression if not i will take my business else where...
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July 2019 by andrew Graham
quick easy to the point sales people
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October 2017 by Matthew C.
Customer service was horrendous. From the moment we walked in they treated us like we should leave. We arrived an hour and a half before they closed and they were already closing the store. We wanted to look at diamond rings and the first response that was suggested was to go to a website, find what we want and call them with the item number. We asked to look through a catalog but the employee got the catalog out (about 300-400 pages), looked at maybe 5 pages and told us he wasn't seeing anything like what we were looking for. He answered a phone call while 'helping' us and was on the phone for about 5 minutes completely ignoring us. Can't say anything about their prices or the quality of their product, but if you expect a good shopping experience, stay away from Clocktower jewelry!
