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June 2024 by Leo BA
Have always been treated kindly and in a timely manner. Team at this location is very professional. Went in today to have my military direct deposit worked on today and had it filled out in 10 mins. Thank you for helping me!
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November 2023 by Barb Lakewold
Recently I had a complicated and complex task at this Chase banch. Rayna was exceptionally skilled, knowledgeable and patient. Her customer service was outstanding!
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July 2023 by Jukes Duck
bad manager bad assistant manager and bankers and high school mean girls who dont care about others and will throw you under the bus to save their own skin
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May 2023 by Chau Do
The banker that I called was horrible and she didn’t help at all. Not recommended!
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September 2022 by Amy Fay
Customer Service should be a priority! It is unacceptable when one employee is allowed to make customers feel like they are not an important. In fact she is very rude and condensending. In most places, I try to avoid people like this. Unfortunately, she works as the personal banker. I personally will never go back to the N Newport Hwy branch.
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September 2021 by Greg Simpson
The staff were pleasant and attempted to be helpful. The company its self has limits on chasing checks drawn on an account in their bank that would make me choose a different institution. Very unhelpful.
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September 2021 by C. H.
Refused to accept my coins. Told me they have to be "rolled". I have an account here, we are told there is a change shortage, yet i cant deposit or trade in my coins. WHAT A JOKE. BEEN WANTING TO CHANGE BANKS FOR A WHILE.. THIS JUST ADDS TO THE FEELING.
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July 2021 by Strainz
Worst banking experience I've EVER experienced. I was racially profiled, interrogated about the funds in my account, because we were casually dressed I felt like we we treated like uter criminals. I don't know who the banker that help us name was but he lied to us, made assumptions about our account and got our account put on hold. LUCKILY we went to a different branch and fixed our problem but because of this we will be banking at a different establishment entirely. When you make assumptions about people and get their account put on hold because of your own personal ideology, just know you set people back TIME AND MONEY!!!! If I ever get the bankers name I will be sure to report Chase and him to the CFPB directly.
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September 2020 by A.J.
Worst banking experience I've EVER experienced. I was racially profiled, interrogated about the funds in my account, because we were casually dressed I felt like we we treated like uter criminals. I don't know who the banker that help us name was but he lied to us, made assumptions about our account and got our account put on hold. LUCKILY we went to a different branch and fixed our problem but because of this we will be banking at a different establishment entirely. When you make assumptions about people and get their account put on hold because of your own personal ideology, just know you set people back TIME AND MONEY!!!! If I ever get the bankers name I will be sure to report Chase and him to the CFPB directly.
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August 2020 by Dave Murray
Always friendly and helpful.
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June 2020 by Winnie P.
Big banks used to be convenient to use but lately they have been downsizing their locations. They still charge the same fees but with less business hours, closing almost all banks located in the grocery stores, and atms that only work 30% of the time. So with less ways to access your money and still paying the same checking fees, why do we still bank here? The tellers and bankers who work here are the best!! They are always friendly, professional and courteous which is one of the main reasons we still bank here.
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January 2019 by Jeff Walker
Brittany Springer is the best teller! She always has a smile on her face and is very friendly! Thank you for all your help Brittany!
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July 2018 by X3M 2U
So far so good no complaints, very good service, caring people.
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March 2018 by IP MAN
So far so good no complaints, very good service, caring people.
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August 2017 by Keith Quien
You are a great team, thanks for loving us!
