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December 2023 by Melissa Lindsay
Title: Exceptional Service and Outstanding Installation by Carpet Barn!Review:I recently had the pleasure of working with Carpet Barn for my flooring needs, and I am thrilled to share my exceptional experience. From start to finish, their customer service was absolutely top-notch. Bob the salesman on the floor went above and beyond to ensure my satisfaction, making it clear that my needs were his priority.The installation contractor provided by Carpet Barn was truly impressive. Not only did they complete the job flawlessly, but they also displayed remarkable professionalism throughout the process. Their expertise was evident as they skillfully transformed my space into a stunning showcase of quality LVP and carpeted stairs. Moreover, they were attentive, patient, kind and took the time to answer all of my questions, leaving me feeling confident and well-informed.What truly sets Carpet Barn apart is their commitment to fairness, honesty, and trustworthiness. From the initial consultation to the final installation, they were transparent about pricing, never pushing unnecessary upgrades or hidden costs. This level of integrity was truly refreshing and built a strong foundation of trust between me and the company.I would highly recommend Carpet Barn to anyone in need of flooring solutions. Their excellent customer service, combined with the expertise of their installation contractor, exceeded my expectations. The team's dedication, helpfulness, and ability to deliver outstanding results make Carpet Barn a true standout in the industry.Thank you, Carpet Barn, for your exceptional service and for making my flooring journey a truly delightful one. You have gained a loyal customer who will happily spread the word about your outstanding workmanship and commitment to customer satisfaction.
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November 2023 by H Molony
Good info from sales. Good install.
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September 2023 by Jill Perry
Bob was so easy to work with, great knowledge and helpful. I have sent 2 friends to get carptet since I got mine. Thank you Bob!
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August 2023 by Judy Weinmann
Bob, our salesman, was very helpful, courteous and sincerely interested in helping us. Thanks, Bob
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June 2023 by Kurt S.
they wanted to charge me to come out and measure for carpeting. by thier good graces "they didn't" they provided me an estimate and then when i accepted they went "oops, we forgot to charge for the install". i went with them anyway and my final billing was more than the estimate. when i asked why they said they charge for the tac strip. they will nickel and dime you. they are out for the immediate sale, not customer loyalty. do yourself a favor and go somewhere else. i will never go back to them and will tell everyone i know not to use them!
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May 2023 by K.R. W
2 years ago we had our upstairs done with carpet and just yesterday we got new carpet in our basement. Any house we have we will continue to use Carpet Barn. Their service is great! We were able to go in, schedule measurements and have carpet installed all within 1 week! Fast and friendly service. Would recommend everytime you need new carpet!
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September 2022 by Melissa Cox
Loved dealing with Bob and Victor and his crew were amazing and very detailed. I would highly recommend Carpet Barn, Bob and Victor and crew!! Thank you for makingy home look so amazing!! YOU ALL ROCK!!
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August 2022 by Ethan Brown
Bob the salesman was extremely helpful and knowledgable.The two installers were courteous, extremely efficienct and most importantly, they did a fantastic job on the install...they surpised me with how fast they did three bedrooms, a hallway and two flights of stairs (930AM showtime, done and gone by 130PM).We had once gone through Lowes and a subcontractor to redo carpets on our previous home, it was an awful process and poorly planned/executed; molding was torn up/damaged, door thresholds broken, wrong padding installed.......Carpet Barn, on the other hand, was the total opposite experience. Their sales and install teams were simply top notch, no damage to the house despite they did a ridiculously quick removal/install.Strongly recommend Carpet Barn!
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August 2022 by Brian Kissinger
Victor and his crew just finished a second phase of our flooring project. They did excellent work, just as they did on the first phase. They do terrific work, are very detail-oriented and are quite simply a pleasure to work with! We are looking forward to bringing them back next summer for phase three!
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July 2022 by Ronald Gerbing
We just had a very positive experience with Carpet Barn from start to finish. We wanted to replace the carpet on our screened in porch. Bob directed us correctly to wonderful indoor/outdoor selections.On installation day we were so fortunate that an installer named Jim came to our home. Talk about a hard worker! He did an outstanding job. The finish work was top notch!Thank you Carpet Barn for offering excellent products and service!
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May 2022 by Kat Hill
We really had a fabulous experience with the customer service, installation and materials.We would definitely recommend Carpet Barn.We appreciate the feeling of being heard, customer service is something special and for that we are Greatful!
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April 2022 by Jenifer Alexander
Excellent customer service, felt immediately comfortable at the store. Brothers quote was lower than another place I went and Brothers product is far far superior. So glad I stopped in as my niece suggested, they were super satisfied with the work Brothers did for them. Andy did the measurements today and he's highly knowledgeable , can't wait for the finished product.
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August 2021 by Kory Wilkinson
Carpet Barn North, thank you! Awesome group of employees with great attitudes and sense of humors that do exceptional work! They went the extra mile, with no complaints I would recommend them to anyone! Thank you again.
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July 2021 by Salvador Nieves
Bob was great assistance in choosing a floor that we can enjoy for years to come in our home. Victor and his crew are top-notch pro's. We will be returning to have our upstairs done! Thank you...
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June 2021 by Ricki Lagozzino
Not impressed. We bought from someone else. We paid a little more but I believe we got a better product