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February 2024 by Kendall Jones
I love Burlington! So many choices for great prices, always.
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January 2024 by N D.
I was at the North Spokane Burlington on the evening of 1/24/24. The check out line had 8 people in it and there was only one cashier. The cashier was having trouble ringing up the customer that she had at the counter. After about 10 minutes I went to the employee standing at the door, who is right next to cash registers, and said "there are 7 people in line and one at the counter, could you call someone to get her (the cashier) some help. He told me "that's not my job, that's the manager's". I left the store and as I was leaving he started to yell and swear at me. He stated" we don't need you anyway...don't come back" -- along with a few expletives thrown in to really make his point. The "not my job" statement in general is a huge pet peeve of mine. I prefer that employees, including my own are team players and when seeing that a team member is having difficulty they either help out themselves or find someone who can. As far as the disrespectful attitude, yelling and swearing at a customer that is absolutely unacceptable.
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December 2023 by Kendrick Felder
Always a very interesting place to visit. Watch out for trip hazards in this place though. Good thing the Legos are all packaged up too! ?
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November 2023 by Jen H
I haven't been to this store in years. I went in to see if they had girls' dresses. I walked in and realized it had changed a lot. This store has turned into a discount store for items not sold in stores that carry name brands or off brands trying to emulate name brands. Tables and racks are unorganized and messy. Shoes were sparse and unorganized as well. If you want to find something specific, I'd go elsewhere, but if you want to dig around and find something you didn't know you needed , it is probably a great place to look. Kids and teenagers would have fun finding stuff here for sure. I did purchase a coat that was only $25 bucks, so it wasn't a total waste of time. The staff was extremely nice. The manager, while cashing me out, was yelling across to cashiers about when they were off ,etc, a little unprofessional, in my opinion. But everyone was friendly, which is always a plus.
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November 2023 by Joy Full
Loving the "exclusive red carpet treatment" when you walk in the door. It's clear it's for loss prevention which I appreciate very much but the official line is that it's to improve your shopping experience. I say be proud that you are standing up to thieves unlike these other "woke" stores that are getting run outta business in the name of virtue signalling.
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November 2023 by Fernando C.
Walked in with my other shopping bag and was told to leave because their alarms went on as I walked into the store
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October 2023 by Patrick McKinnis
First visited this location last year and the store was so messy and disorganized. This past year the store has really turned around. It is so much cleaner and the associates are always friendly and helpful.
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October 2023 by k t
Didn't have much. Store kind of looked like an extra large garage sale,or a rummage sale. I heard that this store used to be 2 levels and packed. Now it's one level not packed, and on the junk side
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October 2023 by Jessica Arnold
Worst shopping experience of my life!!! I’m pregnant and they don’t have dressing rooms or a bathroom. Everything is chained to the wall or the clothes racks so you can’t even look at to see if you want it and if you do then you have to track down 1 of 3 sales associates in the whole store. Everything is scattered everywhere. The clothes are not at all where they’re supposed to be. I get people steal things but now I will not bother having to go through the hassle of trying to track someone down to be able to detach it from the store wall.
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September 2023 by Thomas waller
Decent prices, but the whole store looks like a bomb went off! I would be embarrassed if I was running this store! Nearly every isle no exaggeration, looks like this attached photo!
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September 2023 by Indie Montgomery
My wife and I visited this location (North Division) and as soon as we entered the door, we were immediately told, "you have to leave immediately, and I don't have to tell you why". Confused, because we had never been to this location before and neither of us were wearing backpacks or disheveled in appearance. I asked, "are you closing or something?". He replied, "no". My wife, clearly upset, expressed her opinion that this was outrageous. The guard then leaned in and paused for us to do the same so he could share whatever secret he possessed. He whispered, "I'll let you both in if I can wear this" as he slyly revealed generic bunny ears from his pocket, "while I pleasure him, and if you can 'donate' ten bucks towards my amphetamine habit". We couldn't believe what just happened! We were speechless. Since when did Burlington start charging cover charges and why are they hiring sexual deviants as door security?!? Exactly what has become of this world? Burlington leads the way in the abandonment of family values and all that is decent. Well done, Burlington. Well done.
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September 2023 by autumn schmidt
The store is much improved in the past year. It seems better organized. The staff were very nice also, especially the loss prevention man at the front door.
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September 2023 by Alisha Blue
I agree with all the recent posts. I stopped by here this morning and it was like I was entering a night club. Security was at the front door, I felt like he was going to ask me for my ID. I get that people shoplift but not everyone that enters your business is going to shoplift. Also, stuff is thrown all over the place. Does no one care anymore about what the inside of a business looks like? So sad to see this place go downhill.
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September 2023 by Alan McCormick
This place will wind up going out of business, cursing retail theft the whole time, while they drive every single one of their honest customers to online retail and other businesses by creating a vibe that is overtly hostile from the moment you set foot on the property. I've worked security for the military and in the private sector. This place is set up like a prison. The guard at the door confronts you to tell you that the bathrooms and changing rooms are closed before letting you in and then they draw a barrier closed behind you. The shoe section is like a cattle chute and nearly every item of value is tagged or locked down. I won't be going back.
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July 2023 by Timmothy Setzer
Great deal on clothes shoes and more.had many different T shirt designs