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March 2024 by Christopher Bettman
Great customer service. Anna and Stephen provided great customer inter-action during and after the service of my car.
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March 2024 by Kevin Schneidmiller
Johnny our service advisor was great he was friendly, professional and very knowledgeable
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March 2024 by Scott P
Engaging front desk staff... Accurate quote... Good communication... Fast service
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March 2024 by colleen byrne
110% happy with my service yesterday at BMW spokane. Andrea made sure everything went as it should. Wonderful service crew and great dealership.
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March 2024 by shelagh theodor
Excellent service, friendly and helpful staff
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March 2024 by Kas S.
Hands down the best service department I've personally ever used. They're thorough. They're up front about their pricing. They stand behind their work. Never had 1 oz of insecurity that perhaps something wasn't as it should be. They're fantastic. I recommend them to anyone. Anthony was my service advisor and he is great
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February 2024 by Justin Hoover
As a former employee of BMW Northwest in Tacoma, I am very pleased with your service check in process. It was very simple. I was greeted by Audrey and was checked in as Johnny was on lunch. As my car was being worked on, I received a video about my vehicles 24 point inspection (which was unexpected). Overall, I was impressed with the professionalism, attention to detail, and communication from the service staff. I will gladly be back as a return customer. Keep up the great work ??.
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February 2024 by Malice Alexx
Great service, Audrey was super helpful! They arranged a Lyft to and from their shop and worked around my schedule, and answered all my questions.The cost was super competitive with what other local mechanics were going to charge me. 10/10 well worth taking it to the experts!
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February 2024 by Jackie Sievers
Johnny Espana was so helpful!
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February 2024 by Dave Marken
Love the quick service, great help, and a car wash!
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February 2024 by Makkinen Tokarz
Anthony was fantastic at explaining everything about my car, and the environment was inviting and very nice to be in
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February 2024 by CJ Bennett
Good service
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February 2024 by Shawn Van Gordon
Extremely friendly service. Thanks Johhny Espana! Great job.
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January 2024 by Diaa
Anna was just wonderful for me. very detailed oriented, kind and easy to talk to.
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December 2023 by Martin McLean
Anthony was very courteous, professional, and helpful. He kept me informed about the maintenance process. An enjoyable experience at BMW of Spokane.
