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February 2024 by Camron F.
Beware of booking here. They pulled our reservation through a third party claiming that they did not have the room we booked available. We booked a king room with a jacuzzi on feb 12 for the 23rd. We got our confirmation email etc. and everything was good. The day of the reservation they called and said the room was not available and they could offer us a king balcony room. When i booked i verified the price and availability through their own website as well as others as i always do before making a reservation. They said i could take the lesser room for the same price or cancel. If we had been traveling we would have been hosed into a room we didn't want with no choice. This was a valentines gift to my girlfriend who is going through cancer treatments. What an absolute let down and terrible customer service.
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February 2024 by Melanie Mendez
Clean and quiet for down town Spokane.
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February 2024 by Mike Kelly
Right in the heart of Spokane, WA. Excellent staff that was very friendly and able to help with a booking issue.Thanks again for a great stay!Rooms: Exactly everything you'd expect from a Best Western Plus.Nearby activities: Spokane Convenient CenterFirst Interstate Center for the ArtsRiverfront ParkRestaurants and barsWalkability: Walking distance to many Spokane attractions.
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February 2024 by Amber Sanderson Amber Sanderson
Pretty nice hotel always smells really good like homemade cookies when you walk in iv never stayed there I'm a delivery driver for red dragon down town I'm n n out of there alot and it always smells so yummy lol
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January 2024 by Ben VanDonge
For the price point, this is a great place to stay. Staff was good, rooms were clean, and the location makes all of downtown Spokane walkable.
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January 2024 by Molly
Had a great stay for my sisters bachelorette party! Staff was friendly, and rooms were clean.
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January 2024 by Jaehyup Kim
Asked if I want a secured parking for an additional fee during check-in.
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January 2024 by Connie Pittman
I like to do staycations in Spokane and think this will become my favorite!Rooms: I loved having a balcony.Safety: Security was tight
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January 2024 by Alex Risberg
Amazing service, front desk Vishal was super helpful and nice.
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December 2023 by Kimber Daly
I always stay at the Best Western Plus City Center for business travel. It's very easy to check in and check out, they offer a lovely morning breakfast, and a very homey comfortable lobby area for visits with local friends. I highly recommend staying at the Best Western Plus City Center when traveling with family or for work! Thank you to the entire staff for all your kindness and generosity!Rooms: The rooms are spacious, cozy, and looks like a lot of new furniture!Nearby activities: I love going across the street to Riverfront Park, where there are many activities always being held. Whether it’s a simple walk around the park or an event that may be taking place downtown, best western plus city center is a fabulous location!Safety: I always feel safe at the best western plus. I travel alone often and see that the staff really keeps their property safe, clean, and convenient!Walkability: Located in the city center of Spokane, it’s very easy to walk to Riverfront Park, and restaurants for various meals!
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December 2023 by Kimber D.
I always stay at the Best Western Plus City Center for business travel. It's very easy to check in and check out, they offer a lovely morning breakfast, and a very homey comfortable lobby area for visits with local friends. I highly recommend staying at the Best Western Plus City Center when traveling with family or for work! Thank you to the entire staff for all your kindness and generosity!
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November 2023 by Olivia Muzquiz
All staff were friendly and very helpful and greeted us with a smile.
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November 2023 by Jennifer Crosslin
Right downtown, nice rooms, polite employees and secured parking garage we didn't use but our car was fine parked in the lot.
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November 2023 by Mark Dubbeldam
Really liked this hotel. Complimentary parking in a central location with plenty of good restaurants within walking distance. Friendly service and large, clean rooms.
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October 2023 by william green
The nicest and friendliest hotel I've ever stayed at. The rooms are very clean, quiet and comfortable, and the continental breakfast and coffee was delicious and plentiful. Would definitely come back when I'm in town.Rooms: Very nice, clean, quiet and comfortableWalkability: Lots of places within walking distance, everything was easy to find within the hotel.Food & drinks: Continental breakfast was delicious and plenty to go around.
