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August 2024 by Jan Bostian
They were a great crew-arrived at the arranged time and were very professional and polite. They were careful with our furniture. We will definitely use them in the future!
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August 2024 by Ascorpius
They did an amazing job!
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August 2024 by Jerry Firor
Bekins came in and loaded us on 30th of July and unloaded on 31st of July. The guys came in and did a wonderful job on both ends. The service from the estimater to the front office people to the driver and helpers was exceptional. We could not have asked for a better move. Very happy and will recommend to anyone who needs a good moving company. Jerry
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July 2024 by Elizabeth Moriel
Paul, Jonah and Ronnie were amazing! I cannot recommend this crew enough. Very professional and courteous. I was receiving a shipment of antique furniture from my mother and they were so very careful with everything, even a huge grandfather clock. I have never had such a positive moving experience. Thanks so much to this amazing crew!! Worth more than 5 stars for sure.
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July 2024 by Ryan Ku (Kumanchu900)
Excellent job! Unloaded very quickly and loved the job. James and Owen did fantastic!
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June 2024 by Leah Aller
Really great team! Excellent time management for unloading the shipment and was concise with the paper work!!
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June 2024 by Jennifer Steele
Bekins was great to work with. Paul and his crew made our move less stressful. What a great crew!
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June 2024 by Kolby Neal
I worked with the Spokane Crew. I am retiring out of the Military and this was my last delivery after 4 different moves through my career. I am dissatisfied with how things went. First off, I was told by my initial movers, Military TMM, and briefed to check my firearms off first. Not LAST. When I brought this up to the ground crew manager he brushed it off and said "We usually do those last." I personally don't care what he does last. If its my move I am making sure my literally priceless and dangerous weapons are accounted for. When I asked him again I walked into the garage where he was and heard him COMPLAINING about it. One of his workers started talking loudly to me to get his attention so he would stop talking about me. Then during the move process I asked them to unwrap the items as per the move policy. They acted offended and then kept hinting the whole time that they could "Stop Whenever" and we're trying to get off early on Friday. It is not my job to get people out on time or to try and haggle with the Moving crew. Our personal goods were also just dumped in piles. DUMPED. I don't need them to organize but why would they DUMP out my belongings. I'm talking bags of change, clothes, board games with pieces, and even my military challenge coins. They could have left our bags that were not wrapped closed and that would have been fine. The entire closet is now full of loose items.
WE DID NOT MOVE LIKE THAT. My wife and I are extremely organized and somehow it looked like we live like hoarders in multiple places I didnt watch them unpack. It has been more trouble than worth. The kitchen was unpacked but that was the room I primarily stayed in where they kept hinting about stopping. Finally our couch was damaged by the move in and the shift lead kept making excuses about paint and tried to play it off that it wasn't possibly them. Then as we walked up to the edge of the house we just moved into you could see where the paint scratches were perfectly level with the window ledge. I am not happy with this move. I will be contacting the PMM and PPM Managers and letting the Military movers also know about my poor experience. This was my last move in the Military and surely my worst. I cannot fathom how you treat your customers if this is how you treat your Military.
Pictures attached are just our closet after cleaning it for 30 minutes trying to get to our dogs bed so she could have a good place to sleep. This closet was empty minus a fold in half bed for a camper.
I had seen your positive reviews and hope this was just a fluke and the Spokane crew was having an off day.
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June 2024 by Justin Tubiolo
Every single person that moved me out was professional and courteous. Great job, and big thank yous to Sharon, Ray, Melson, James, Adam, Ken, Rob and Lance.
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June 2024 by Nich Gerlach
James and Mensen did a fantastic job helping move my family and I into our new home. They're a highly professional and highly efficient team and I'd recommend them to anyone looking for a team to move their houses!
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June 2024 by Jacob Bower
I had two separate packing and moving experiences with Bekins. Sharon, Ray, Josh, Travis, and James were exceptional. They were very professional and courteous with my belongings. They always took the time to make sure everything was clear to me on the whole process.
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June 2024 by Doris Tong
Showed on time (a little before) which was good. Went right to work layed down runner to protect floor. Were polite and courteous. Professional were focused on getting the job done. Unloaded and placed furniture where I wanted it. Billed me for actual time it took for the move. Highly recommend Bekins for local move in the Spokane area.
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May 2024 by Erin Hulsey
We had a great experience with Bekins Northwest and working with Sharon V, Ray S, Adam E, Ken V, Chris Z, Jonah H, and Travis B
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May 2024 by Devyn Whitlow
Packed everything nice and neatly. Great customer service. Would highly recommend!
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May 2024 by Krystal Guzman
Crew members were awesome. They were very considerate of my items and making sure they did not damage anything. They talked with me every step of the way.