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August 2025 by harry sloan
Josh did an excellent job of answering all our questions and guiding us through the process of setting up a new account.
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January 2025 by Emma Comley
Terrible costumer service. Talked with assistant manager Susanna and she had a snarky attitude the entire time. 12+years with banner and never had an issue until today. I’ll take my business elsewhere.
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December 2024 by Susan Smith
I recently moved my business accounts to Banner Bank. They offer extremely good interest on balances, which is rare these days. The staff was super helpful in getting all the supporting details taken care of, and helping me with the process.
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August 2024 by Sophia Hohenthal
Me and my husband have been banking here for a long time. We love the staff. They are very responsive to concerns and questions we have.
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August 2024 by cmularski
I had a fantastic experience working with Susanna! She was incredibly helpful and provided exceptional customer service. She quickly identified my banking issue and resolved it with professionalism.
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March 2023 by Tina Salaz
I was recently there to purchase a money order. The teller spoke to me in a condescending manner the entire transaction. They made me feel so unwelcome, like I was bothering them, so finally I just asked for my debit card and my cash back and purchased the money order somewhere else. I have banked with Banner for 12 years and never had a bad experience. I suggest the team at this branch receives further customer service training. I will never go to this location again.
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January 2023 by Sandstone Paving Co. Kettle Falls, Washington (J.T. Rutledge)
I like the fact that they never make me fill out any paperwork when I go there. They always do it for me which I appreciate. The small extra things go a long way with me. Unlike the one on division near Lowe's
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September 2022 by Avery Foster
Always a pleasant experience!
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July 2022 by Aaron Lieske
Always helpful and friendly.
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May 2022 by tyler kondelik
I don’t often take pleasure dealing with banks but mike Coffey is spectacular. Hands down the finest loan officer and upstanding person I have had the pleasure of dealing with. The process for our construction loan was time consuming, arduous, and complex. Mike walked us through the process and made this whole process fun and now that our project is moving along, the work was worthwhile. Hands down, I will be dealing with banner and specifically mike for any and all loan products we require. I don’t say the best lightly, but mike Coffey is the best in his field. ? bravo, give this man a raise!
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March 2022 by Big Burchy
I like the fact that they never make me fill out any paperwork when I go there. They always do it for me which I appreciate. The small extra things go a long way with me. Unlike the one on division near Lowe's
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January 2021 by Coach Carlos Jones
Over the years I've banked with a lot of different banks and Banner Bank, hands down, is the best bank I've had the joy of banking with. Paige specifically has been super helpful, timely and informative. Banner also has all of the financial instruments that I need for my business. My wife and I run all of our personal and professional banking needs through Banner. I've even received phone calls with ideas when new products or services are made available. I wouldn't bank anywhere else.
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November 2020 by North Star Leadership Coaching
Over the years I've banked with a lot of different banks and Banner Bank, hands down, is the best bank I've had the joy of banking with. Paige specifically has been super helpful, timely and informative. Banner also has all of the financial instruments that I need for my business. My wife and I run all of our personal and professional banking needs through Banner. I've even received phone calls with ideas when new products or services are made available. I wouldn't bank anywhere else.
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November 2020 by Lisa Weaver
Outstanding customer service! Paige Spencer goes above and beyond provided outstanding customer service. She helps me with all my banking needs and gives me the feeling of the personal banking experience I am looking for.
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July 2020 by Tonylyn White
I have both savings and checking accounts with Banner, I also have a safety deposit box.Today on july 10th Banner employees denied me access to deposit into my safety deposit box. I was wearing a mask before I approached the door. There was no reason to deny me access to my belongings or money.Now I have to get an attorney to gain access to my things.DO NOT RECOMMEND!There were NO customers inside. In fact when I called for access I was told they were only allowing people in to sign loan papers or new customers to sign up for accounts.If the bank employees are too afraid to interact with customers even when customers are wearing masks and willing to comply with all safety measures. Then those employees need to stay home. And that goes for the manager too.Some banks dont get it. You are in a service industry, serve us, or we go elsewhere. Like we did with our home loan and now our safety deposit box. Money accounts already in motion to move too. Congrats Banner!
