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November 2024 by Ed B
Very slow
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October 2024 by Mei
Very clean and staff are friendly! Felt very safe outside and inside the bank while dealing with money transactions
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September 2024 by David Keene
I posted a negative review for Bank of America in general. I want to say that the spokane valley branch is above and beyond
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August 2024 by katy
The staff here are super friendly and helpful! Thank you to Cody for the help. Definitely recommend visiting this location.
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May 2024 by john starkey
Awful! Rude and condescending tellers AND the manager was even worse! How are these people still doing business? We had 3 different experiences with this branch and each one was worse then the previous one.
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February 2024 by BD
Jackson was more than helpful, and when we had some problems getting finances wired they made sure we were all set and got our first home.
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February 2024 by Ingrid Rivera
Good and 👍 fast
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October 2023 by Brittney DiLiberto
Jackson was more than helpful, and when we had some problems getting finances wired they made sure we were all set and got our first home.
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September 2023 by SHOCKWAVEDAVE
Lack of help Zero customer service. If you want to cash in US Currency for US Currency you can not. Unless you bank with them. Just one of their policies. Stay with your local CU not this watchdog.
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May 2023 by Lauren Jackson
Rude employees. You work as a bank teller, get over yourself ? Also - had my car broken into and purse stolen. The thief spent over $1300 on my BOA card before I turned the card off. BOA gave me the middle finger and stuck me with the thief’s charges. Closing my account Monday, should have done it years ago.
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May 2023 by Jake Ferg
Tellers are nice when they’re actually there.
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March 2023 by Shelly S
ATM works great. Hardest part is getting in and out of the parking lot/atm. Drive thru service very slow. Most of the tellers inside the bank are very friendly and helpful.
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February 2023 by Mila Lanez
Thanks again Sean Clark ! Appreciate the help.
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February 2023 by Leo B
Ridiculous.
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November 2022 by N J.
This establishment was very kind and professional! The reviews on here are very old and outdated. The staff and this branch was very caring and knowledgeable. The wait time for me at the moment was only 10 minutes. Very reasonable and straight to the point. Thank you Bank of America employees for all that you do!
