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September 2023 by Makra Leskovia
Reilley sold me a 2011 Nissan Juke as my first car and I couldn’t be happier to have found this place. I went to so many car lots all over town where the salesmen were rude and pushy with sneaky sales tactics. But here the atmosphere was very friendly, no pressure, and thankfully a very easy process. They have a lot of great looking cars and unique models in their lot so if you’re looking for affordable with good selection this is the place. My screen name here is different than my real name but I’m sure you’ll remember me by the car I just bought. Thanks again, you made my whole year!
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September 2023 by Hector “Zeroni” Aizon
I've owned only about 3 cars(counting this one)in my lifetime and nothing has been a refreshing experience as buying a car from here specifically with Reilly as your salesman. I felt no pressure, no obligation. He just told me to find something I like and what fits me and he can make it work. And he did! I wanted something simple. Something practical. My late father have always wanted this specific car when he was around and it beckoned to me. He made sure everything would be good right out the gate. He had the AC charged, replaced the dome light, did all the necessary paperwork/steps to be less stressful as possible, and told me if anything else needs doing to the car to just let him know. He even comped a keyless entry for me because it didn't come with one! Seriously a good dude! I can't recommend this place and him enough. Give this place a go. I'll definitely refer my friends here.
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September 2023 by Ruth A Jones
These guys are exceptional. They assisted me with the sale of my husband's truck. So kind, professional, right there to answer any questions. The truck sparkled on the lot and sold quickly for a great price. Stephanie was there for me before, during and after the sale. This is a place you can trust!
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September 2023 by Stanford Campbell
We bought a car recently from Automotive Specialties in Spokane and it was a great experience. Our sales associate, Stephanie, was the most helpful car salesperson we have ever had. I would highly recommend this dealership for their selection, price and great sales team!
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September 2023 by Dan Haygeman
Three essential things matter to me when I’m about to buy a car:1) I want to avoid wasting the $5,000 or even $10,000 it would cost me (in immediate depreciation) when I drove a new car off the lot. (So ‘previously owned’ is essential.)2) Salespeople so personable and professional that I’d refer friends to them if I knew they might be looking for a car.3) Honesty about any issues with a car I might be considering so I can see that the price is fair and know about any additional investment I might need to make to have it be like new again.Finally, both Calvin and Stephanie each went well out of their way to help me get exactly the car I wanted, even though I wasn’t clear which car that would be when I stepped into their store.
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August 2023 by CindyLou S
When looking to buy a new used rig where do you even begin to look? The intimidation factor when looking for a car is so real and I did not want to fall victim to buying something that was not going to really work for us. Well, we found the answer and it is right here with this dealership! We worked personally with Rick, who was amazing by the way! He understood what we were looking for and helped us to pick out the best rig we could get.My daughter bought a rig from him last month and then as it turned out I went back and also bought a rig yesterday.The entire staff from start to finish made us feel comfortable and confident in our purchases. We will not be shopping anywhere else for our cars and neither should you. Contact Rick and he will help you through. You will not regret it!
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August 2023 by Peyton Anderson
Made the move from Tennessee to Spokane and bought my vehicle here with the help of Ric. A great family business that cares about its customers, and that was definitely proven to me through my interactions with him over the purchasing process. He was extremely helpful and kind both in business and friendly conversations, not to mention he can shred a guitar too.With all the stress that comes with moving across the country I can truly say that figuring out a vehicle situation ended up being completely stress free thanks to Ric. Can’t recommend this company enough!
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August 2023 by Ma S.
Our experience as a family was super unprofessional and unbelievable. we have bought many cars from many dealerships and this is the very first one that we have ever had issues with. My son was super excited to buy his first car and we were working with Stephanie which in the beginning of the process was awesome. She requested paperwork from us, and we returned it right away and when it came to test driving the vehicle prior to sitting down and finishing all paperwork it went downhill really quick. I wasn't able to be there since I was at work, so we were communicating with my spouse and son by phone since I was my son's co-signer. Apparently, we weren't making our decisions as fast as Stephanie liked so she had the nerve to tell us that she had another customer to attend because we were wasting her time...Um excuse me. So, I overheard what she had said, and I had my spouse pass me Stephanie and Yes, I did raise my voice at her because excuse me WE are the ones buying the vehicle and this is a big decision for my son and if you want a sale, you BETTER be patient. First of all, we never said that we weren't going to buy the vehicle we were just trying to decide if we wanted an extended warranty on it or not. So yes, I did raise my voice at her. NO one should be talked down like that especially not MY family. How unprofessional. I also talked to another person that was supposedly her supervisior and he stated that he pays and trains his employees to rush clients because they do waste their time. I was like excuse me. You guys wasted my whole day because you know what I will not do any sort of business with you guys. There are different ways to speak and rush clients. I am a manager as well and I know I do NOT train my crew to speak so unprofessional to our clients. We will never EVER buy a vehicle from this dealership that makes their clients feel like crap. Horrible experience I will give my money to someone else that deserves it.
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August 2023 by Victoria L.
My boyfriend John Andrade and I went yesterday to view the inventory automotive had. We had a scheduled appointment with Ric Andrade, no relation lol! Not only was Ric generous enough to offer us a ride to the shop, but he was the most respectfully funny, helpful person we've met. Not only did Ric make the anxiety of a dealership I had built up in my head disappear, he put us onto some amazing music while we had downtime doing paper signing. There wasn't a moment where my expectations weren't exceeded! He was very professional and trusting! This man doesn't work to work, he works to help make a difference in people around him. Thank you Ric Andrade for everything! We had the most fun time driving the beautiful Pontiac home! Not only do we have the most amazing car we've ever owned thus far, but you ROCK!! Now we have to music to jam to while we're cruising!
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July 2023 by Artemis Meadows
I recently purchased a vehicle from Stephanie, and this was seriously the most painless experience I've ever had while purchasing a car. I'm more than happy with the experience and the car in general. I cannot recommend them enough!
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June 2023 by B J
Edit. This is a warning to others not a plea for help.Just don't. The car I bought from them leaks. Engine leaks, and sunroof leaks into the car to the point the headliner is soaked. I've only had it for 3 months and have already dropped well over 2k into repairs on just the engine. They did a really good job cleaning the engine to make it look like it didnt leak severely. I'm gonna have to have the headliner replaced and sunroof resealed which will be at least 1k. I get it's a used car but the severity of the engine leak could not have been something that was overlooked. Save yourself the headache and go somewhere else!
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June 2023 by Daisy Vetter
This place is BEYOND AMAZING! Oh. My. Gosh. They have an impressive assortment of vehicles, but what really stands out is their customer service. Stephanie worked with me tirelessly to make my dreams come true! They will be there for you throughout the whole process, and it all feels so personal and there’s no anxiety when buying. HIGHLY recommend to everyone!
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June 2023 by Lightning Soild
Ric was phenomenal, with handling many kids with us and patience through the roof, we definitely will look at them again if we ever are in need of another vehicle!I appreciate his straightforwardness about unusual sale of my vehicle and his great offer on the trade-in (from my previous experience with other dealerships, they would be cheap with your trade-in, but not at Automotive Specialties!)You WILL want to look at this place, they will give you good deals and be honest with you. You do prefer honest people!
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June 2023 by Craig Cooper
These guys provide a solid value for mid-range used cars. They are up-front, honest, and will work with you if anything problematic pops up after you buy the car. Ron and Rick are really helpful. I’ll come back the next time I’m in the market for an older or higher mileage used car that I need to be reliable.
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May 2023 by Gabrielle Ponsness
I’ve had such a positive experience all around through the whole process of buying my new Subaru. I don’t have the best credit but they were able to work with me and help me to get financing! Ron has been super awesome through the whole process and has been enjoyable to work with! 10/10 recommend if you are looking for a new ride definitely the place to go!