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November 2023 by Ghost Writer
The front desk, the woman with short hair and purple scrubs, is so rude. I’m not sure if she is the same person that answers the phone, I’m pretty sure she is - she was unnecessarily unkind. If the Dr. and the students weren’t so amazingly wonderful, I would’ve walked out and never gone back. I wish she didn’t work there.
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October 2023 by Melissa Bohanon
I enjoyed being able to talk one on one with Doctor Kaiser, and to discuss the details of my pets surgery, and post-op care. He took time to explain how the procedure went, and his thoughts moving forward, etc.He was very thorough, and using a model of the eye was very helpful to explain details.
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October 2023 by Kelly Stanley
Super efficient, friendly and professional - they were very busy but we were seen at our appointment time, the exam and additional testing were thorough and I was given all the time needed to get my questions answered. Options and estimated costs were broken down and explained. I wish we hadn't needed to be there but feel very confident that Cooper is getting the very best care.
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July 2023 by Kelsey Stang
They are sweet and compassionate. They made me feel heard and they allowed me to have my input without attitude. My only complaint would be that I can't be there for the appointment.
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June 2023 by Yana Sturdivant
The building was clean and modern, and the she staff was knowledgeable and caring. I would definitely recommend them.
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May 2023 by Dan Clark
I brought my dog to this specialist when my boys eye sight was going due to complications of diabetes. The doctor ( sorry i forget his name) did an awesome job treating his cataracts and keeping us on track with follow up care. Can't recommend this specialist enough! Thank you!
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May 2023 by Brenda Patrick
Since covid, they don't let owners into the exam rooms with their pet. I find this practice annoying and unnecessary. However, the care my dog received was adequate and effective.
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March 2023 by Judy Hayton
The staff and Drs took excellent care of my little Cocker Spaniel with “cherry eye”. Explained everything ahead of time, were extremely polite and caring.Amazing place to bring my dog-baby!
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January 2023 by Kim Kallis
I was very impressed with the Animal Eye Clinic. The staff was very kind and caring. Dr. Kevin Kaiser took the time to explain Rusty's issues and not rush. I'm so thankful we have these services for our pets.
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November 2022 by gerald miller
I would give them 6 stars.So friendly,polite,helpful and understanding.They turned what we thought would be a very stressful experience taking our dog there for cataracts to a wonderful one.Special thanks to receptionist and doctor who above and beyond to explain procedures and medications .Receptionist even walked out to our car in freezing weather to tell us our dog was ready to go,this is a very busy place too.Doctor explained everything in detail what to expect ect.Very poised and unrushed and a very nice person on top of that.Thank you so much. MILLERS -SHYLA
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November 2022 by Angela Rivera
They treat my little guy like he's one of theirs. My dog doesn't mind his visits to the Eye Doctor either. Wonderful Care
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September 2022 by Bonnie Thompson
The reception staff has never been very friendly and gets defensive when you question them. We have brought it up with management with no avail. We have going there for around 7 years and if there was another place we could take our beloved dog, we would.
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August 2022 by Karli Knowles
Thank you Animal Eye Clinic of Spokane!!! These people are amazing! I am in the vet field myself and we decided it was time to turn to the professionals and so happy that I did! They treated my cat's rare eye condition and I am shocked, impressed, and full of tears at the result. I was positive she would lose her eye and I was prepared to do whatever surgery they recommended. Even though exhausting, their recipe of medications worked! We're not 100% out of the woods yet but I am so happy and thankful to have my spunky cat back.(she was miserable with her condition)Thank you guys so much! You're amazing and your staff and doctors are so kind and so knowledgeable.-Karli and Saki Maki
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August 2022 by milissa beale
I can not say enough positive things about the staff and Dr's at this clinic. They gave us our boy back. He went in blind and came home seeing like a puppy in 24 hours. They got him in quickly, did his surgery and kept us well informed all the way. Thank you so much from Dexter and our family.
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August 2022 by June Bogolea
Dr. Kaiser is simply amazing! He performed eye surgery for cancer on our cat’s eyelid that another vet had previously removed but grew back. Our regular vet at that time wanted to remove the eye ball, but Dr.Kaiser removed the tumor, saved the eye and the tumor never came back. Today we had our dog in to have 3 growths on his eye lids removed, and older dog with other health issues. Dr.Kaiser went above and beyond checking with our vet, a radiologist and lab work before proceeding with surgery. I have the utmost confidence in him and his staff, and have no problems paying for excellent care. You may have to wait to see him, but if you care about your furry family, it is worth the wait and the price. Love them!
