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August 2024 by cindy binsfield
Caring and understanding staff. Explained diagnoses, treatments, and test procedures thoroughly.
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May 2024 by Kenneth C.
My rescue English Bulldog had many issues with his eye when adopted. We knew going into it that he would require one or more surgeries to reduce/correct the genetic abnormalities. Multiple procedures were performed during this first surgery thus maximizing his time under an anesthesia. He just had his post-op suture removal and all went as expected. All staff tending to our pup were outstanding. There were multiple phone calls from both support staff and surgeon post surgery. While any specialty medical services are generally expensive, we feel the cost was commensurate with the excellent services received. We highly recommend this clinic and Dr. Kaiser!
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January 2024 by Gina C.
Prior to this last appointment we had great service with the many dogs we had taken to the clinic; however, I believe they have changed staff and the customer service has gotten horrible. The front desk staff, office manager, and vet tech that we saw today and spoke to various times on the phone were downright horrible. The vet tech actually threw the muzzle at us when we asked her not to approach our dog in such an aggressive way because he can be reactive (which should have been in his chart as this was not his first visit). We will not be taking our dog back to their clinic, which is sad because the doctors are actually great, but the staff is far from it.
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March 2020 by Sandra T.
These guys are AMAZING! Brought our yorkie in to save his sight if possible & we are so impressed by their knowledge & quality of care.
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February 2020 by Mary G.
I was sent here at the recommendation of our vet for our puppy. The appointment was made so quickly to my delight and we were there the next day. Terri checked us in when we arrived. Alesha checked Ruby over then brought in the vet. He was so careful with my Shih Tzu puppy and explained what he was doing, what it was important and then provided options for me to decide. I decided to do follow his advice and do the surgery on my dogs eyes. Of course I was worried but they took care of her splendidly. Her surgery went just perfect and I was ready to pick her up at 4'pm. I was so pleased the the Dr went over the surgery with me and sent us on our way. I'm looking forward to coming back for Ruby's follow up next month. I recommend this clinic to any pet owner that needs specialized eye needs.
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June 2019 by Jeremy Sundheim
Very comfortable and sizeable waiting/check in room you can actually breathe in. Lol. Pleasant Secretary at the front desk. Very personable Veterinarian. You should be very pleased with confident staff members.
