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September 2023 by andy Carriker
During the oregon fire in elk wa. My family and I got told to evacuate. We ended up at riverside. We got signed in. On the 3rd day a red cross member confronted my son who is 11 and his aunt who was also displaced. They didn't believe we where displaced and wanted them to prove where they where and what vehicals we owned. Jo beneman was very unprofessional and when I went to confront the issue. She Said they have to sort out the homeless. And I said we are all kinda homeless at the moment. then they where shipping out the supplies that where donated to the people affected by the oregon fire and sent it somewhere else. And they say they are non profit. I had more sincere people and companies drive up to us in the parking lot and offer services or food and water then the red cross ever did. Shame on the red cross for being this way and being unprofessional and compassion is not there game. People be aware when donating. Better off going to the people in need or 3rd party like a church or a vfw post. Your donations will have a better chance of helping the community that had been impacted.
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January 2023 by Adreanna
Do not take CRP or first aid from here. I booked for a CRP class in October. Did all my online work, which did not save. Told customer service I had my certificate and they said it wasnt valid because even though I had my certificate their system did not record it as completed. Then on the day of my in person training I called to say I'd be 5 minutes late due to a work emergency and no one answered the phone. When I arrived the doors were locked. I tried ringing the bell & knocking and no one answered the door. Tried calling the phone again with no answer. When I contacted customer service again they said I'd have to rebook and repay. And they didnt have any more classes for 4 more months which means they wont accept my only certificate because it's been too long between my online class and their in person class. This place is just a scam for money. Read everything carefully and take photos as you complete the online sectiona if you have no choice but to go here.
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December 2022 by Ashley B.
Not su not sure who it was that helped me when I was in a trailer fire and airway heights but I I was in airway heights again and I was with well it was with family and trying to make it by I was homeless living on my truck and I went to jail and somebody stole my vehicle it was used in some kind of a crime and then shot up with bullet holes and now it's in the impound and they want me to pay $3,000 to get it back I was in jail the whole time I didn't know anything about it I was victim of this crime and I feel like I'm rendered hopeless and helpless and homeless and everything I owned was in that vehicle everything I owned everything I had left was in there it's all gone everybody stole it and the vehicle was shot 16 times but I don't know who and it's rendered completely useless I had clients lined up for the snow season to use my truck as a snow plow so I'm losing $300 a day right now for applying snow and I just I'm really depressed because I really needed that for my family and I really needed that to keep me going and you guys help me once before I think it was American Red Cross or Blue Cross or somebody but I'm backed up against the wall and I'm panicking I'm confused I'm hurt I'm homeless on the streets with no clothes no money no truck no vehicle no no job I lost everything feel like I'm just lost and I'm hurting right now and I don't know what to do I feel like I'm older vehicle from somebody I don't have a phone for another couple days but I can call back
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December 2022 by Fredrick Tribble
The service center is open. And I enjoy visiting.
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December 2020 by Ann Sharley
I signed up for a CPR / First Aid class in January 2020 at the Red Cross in Spokane, WA. On the day of the class, a Saturday, the students showed up, but the teacher was a no-show. The Red Cross building was locked, but I and others in the class phoned the number posted on the building and provided in our class registration materials. The person who answered said she couldn't do anything except reschedule us for another class. I noted that there must be someone in charge in Spokane who would have the instructor's phone number, but the Red Cross representative said she didn't have that information. I asked to speak to someone at a higher level and was connected to another Red Cross representative. That person said the same thing -- they do not have contact information for anyone in Spokane who would have the instructor's phone number; all they can do is reschedule the students. The two people I spoke with that Saturday were polite. However, one would think when a class is canceled due to a last-minute instructor no-show, the Red Cross would get in touch with the students and provide an explanation or an apology, but it's been over a week since the canceled class and I've heard nothing from the Red Cross.
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December 2020 by Cornwell Family
Everybody there are so helpful they truly have the huge heart
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December 2019 by James Miron
Piss-poor website lacking site map or contact info. I wished to explore volunteer opportunities but, of those listed, I couldn't understand what the job duties would be due to the impenetrable language used. I spent over half an hour filling out the volunteer application only to arrive at the final entry, which was a request for my SS number. I will not give it out to the Red Cross so you have lost a potential volunteer. It seems you can run a background check based upon my name, birthdate and address, no?
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December 2019 by Alex
Not only nobody at the reception desk, but nobody in the entire office for 15 min during business hours! Had to wait 15 min only to be met by a upset, angry, disrespectful, and unhelpful young lady. After trying to purchase a book that's required for one of their classes, she said they don't sell it. After asking where in Spokane I can buy it, she said they don't sell it!! How incompetent and unhelpful! She should be reprimanded and they should start offering the required materials for their own classes!!
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December 2018 by Jerry Walton
Great people. we need volunteers
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December 2018 by Jack pow
Such a pain to get my cpr certificate after completing the class... still have not received email about it or anything. No employee can help you when you call for some reason also.
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December 2016 by Ricky Miller
Great work being done
