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April 2024 by Gene Smith
We can't rate Truline high enough for the work they do. Promised to be done same day serviceIn at 9a and out at 2p.Being a short circuit in the drop down bunk system, we knew it could be all day.Done sooner for less than we expected.We again feel like we got "family" treatment.
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March 2024 by Jason Richardon
Knowledgeable parts employee, together we came up with a plan to fix my black water tank leak.
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January 2024 by jimmy burger
Very rude and did not fix after multiple times (4) times of bringing the rv back into them and not friendly at all about it and made to feel belittled about it a brand new rv damaged by a hail storm also didn’t reach back about damages that were not fixed multiple issues left unaddressed all under insurance
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October 2023 by Connie B.
we took our RV to Truline for basically a checkup . $915. when we got home, we found several things wrong that should certainly have been done... battery cable box unopened and totally corroded inside, a shade hanging off the wall, a missing stick vacuum, to name a few. the owner was argumentative and unwilling to make it right.
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September 2023 by Savannah D.
Not bad but not great. We had called Truline after we had needed a repair on our 5th wheel landing gear the person we spoke to on the phone told us they closed at 5:30 and that we were okay to bring it in until then. We called the day of and spoke to someone else on the phone that got upset with us trying to bring it at that time cause he said they were closing up and he would have to stay later for us to get there and drop it off. Once we got there the man we spoke to on the phone continued to rant about how he just wanted to go home and rushed my husband and I out the door as fast as possible even after we apologized many times. They did great work on our trailer and got it back in a timely manner just wish they could've been more friendly.
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August 2023 by Daphne P.
A couple of months ago My husband and myself took our camper van in to get a quote on some changes. They took pictures and said they would call us with a quote. Never have heard from them. Also the man at the desk was rude and unfriendly. I wouldn't recommend them.Lynn P.
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July 2023 by Pat G.
Was on way to Canada in our RV when the awning was acting like there was no power. Stopped in at Truline on a Monday morning without an appointment, in hopes that they could take a look. Scott had a tech look over some of the obvious simple possibilities. He determined what it probably was, by ruling out some likely electrical issues. Unfortunately they didn't have the part in stock, but we now know what it isn't. Went back to the office to pay for what I assumed would be an hour of shop labor, but no charge. Sure wish we were local, these folks are great.
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June 2023 by Brett Holden
They do good work and can get you any parts you need
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November 2022 by Meredith Robinson
They installed new batteries faster than estimated, but at a higher price than estimated.
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October 2022 by Le0L0mas
Great service and a fearless team of fabricators. Anyone look for a custom RV build MUST stop in to see what these guys are up to!
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October 2022 by Marina Bean
Pretty quick and got back in time but the only issue was told an estimate and that it would take 4 hours to do it. Instead it was triple that estimate and they told us to leave the vehicle and it would take 3 days.
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October 2022 by Tom Blair
Had nothing but superior service from Truline over last 7-8 years. Disappointed at several other shops but never here. You can’t go wrong going to Truline
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October 2022 by Peter Lawton
I have been trying to get a status on my part repair for a week now. Promises that the guy will call me back and give me an update. It was suppose to take about 1 day to fix it and they could fit it in the next two weeks. That was over 3 weeks ago and can't even get a return phone call. Horrible customer Service!!!!!
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July 2022 by Elna D.
We were on route to Montana and had an electrical problem in our RV. We weren't sure if it was a simple fix or more complex so instead of trying to fix it ourselves, we decided to bring it in to an RV service facility. I must have called over 1/2 dozen places and none had room to even take a look at it. Finally reached Truline RV and spoke to the owner, Chad Yackel, who was great and scheduled us for a 1:30 appointment. We arrived several hours early (since we didn't know the area) and were planing to wait several hours until our appointment time. Instead, they put a technician with us right away. We were thinking the repair would cost several hundred but the technician determined it was an easy fix and had it done within 10 minutes. When I went in to pay, the Service Manager told me "no charge and have a great vacation"...I was stunned and so appreciative. Their shop looked immaculate and everyone I interacted with was courteous and friendly. A great experience and if you are in the Spokane, Washington area and need help with your RV, my husband and I definitely recommend them.
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May 2022 by Mavis B.
Used multiple rv repair shops from Deer Park to Mead to Liberty Lake. Results were horrible to not great. Then I found Truline. Been using Chad for approximately 8 yrs with nothing but superior service. Not a cheap place just done right the first time and quick service. I won't go anywhere else.
