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10AM - 6PM
13910 E Indiana Ave d, Spokane Valley
Shoe Stores
“Kim helped us out today and, 10/10. She was absolutely amazing! We walked in looking for a suit and she knew what she was doing! Right away she was pulling items and got EXACTLY what we needed. We spent maybe 20 minutes in the store and left so happy! Thank you Kim!”
“Dude, the service was fantastic. The sales associate worked with us so patiently to find the perfect boots and care kit. Seriously, above and beyond. Thank you so much!”
“Think twice before buying from Nicks boots in spokane wa. I bought a pair of boots from them through there trades program. It took almost 1 month to get my boots. I opened the box they were the wrong color which happens if they don't have the color you want on hand not a big deal. They were not steel toe which I payed extra for and it clearly says on the invoice. So they said that's our fault it will take a couple of weeks to rebuild your boots. I get them back two weeks later with correct color and steel toe. My issue is there was no apology from them. I emailed them stating my problem. I gave them every opportunity to make it rite. No extra nothing. I figured maybe an extra pair of laces or something to say they were sorry. The staff in front has no clue what's going on with your boots. They seemed clueless to my issues. When you pay 600 plus $ on boots you expect some kind of quality service. Not from nicks. I will not buy from there again. Nothing against the boot builders and boots they are great. Purely a customer service issue. If I were you I would try Jks boots in spokane. Very disappointed with this company.Update to this post.After posting this nicks reached out to me and were very apologetic. They said they were going to send me a few things as a sorry we messed up. ( I figured they just wanted to get me to delete my review and figured nothing would ever show up) to my surprise they kept their word. I have to commend a company willing to accept responsibility for their mistake and make it rite. So it seems there are companies out there that care about their customers. After speaking with them I will gladly return to their store and recommend them to people in the industry.Thank you Nicks Boots.”
“I went in for a size 16w slip on like Reebok or something for the summer and heads up..... they only go to a size 13 in their shoes is what the sales person told me...”
10AM - 2:30PM
5004 E Sprague Ave Suite 103, Spokane Valley
Shoe Stores
“Empire is the best shop to get your dance essentials. Izzy is so knowledgeable and kind. The selection is amazing, Izzy is incredible at fitting pointe shoes and makes the experience fun and enjoyable. We are forever customers!”
“Shout out to Lincoln at vans at valley mall. He was such a great help! I changed my mind on shoes so many times and ran upstairs to get each pair and was such great help and no complaints.”
“I was so impressed with everyone here! Ashley & Sophia were so awesome! I was shopping for jeans & a few other things & they just made the experience so amazing! Thanks for making an older mom feel so special!?”
“Every time I come through Spokane, I have to stop at Nordstrom rack to see if they have any great shoes! I always browse through their men’s dress clothes and shoes and rarely leave without some sort of treasure! Thank you for offering affordable dress clothes and shoes for men!”
“One of the best places to find shoes, they have a huge variety of name brand items and everything else. Very good prices and very nice people working there.Been going there for years”
“Thank you Morgan for all your help! She went out of her way to make sure she had the right shoe and size before the store even was open. Keep up the great work!!”
“Needed my Stetson shaped and went in to see Spencer, I think that’s his name. He did a great job at shaping my hat to exactly what I was looking for, he gave me suggestions and tips on care for my hat and suggestions on straw and new hats. Spencer had two years experience shaping hats and worth it to me to make the almost 2 hour drive for a quality shaping. Thanks Spencer.”
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“Great staff and attentive service, along with a really good selections of shoes, in-soles, socks and athletic wear. I felt they really cared about my foot comfort.”