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November 2023 by Brian G.
They would not sell just the rims, so they charged me close to $50 for 2 rims and tires, the tires had the wire sticking out of them and had no tread, i talked to the manager and he said the prices was the same regardless. I told the manager i will never buy anything from them again.
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November 2023 by Don B
Wish I could recall the counter guys name. Very helpful very nice. But the lot guy Carlos great guy. Very friendly. Was an easy purchase. Any ways. I’m mostly writing this review for Carlos. He has only worked there a month but I want Spalding to know. He is a good guy. Very personable. He is a good addition to your staff.
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November 2023 by Jason Donston
I usually only write reviews when I receive either very bad, or exceptional, customer service. Well, in this case, I'm happy to say it's because of the exceptional service I received from Tammy at Spalding Auto Parts. She went above and beyond to ensure the part I received was not only the correct part but also in fantastic condition. Also, she was just a pleasant person to deal with in everyvway. She is an asset to Spalding and, imo, deserves a raise ?. Keep up the great work!
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October 2023 by Kimberly Santacruz
The BEST customer service we have ever received. If you need help with anything ask for TONY! Tony is the Man! I appreciate all the help he gave my husband. We drove 3 hours and he took care of us in no time and even found us another part our car needed. Very patient & very informative! Thank you Tony for the amazing service!
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October 2023 by Jammin Dan
Been in and out of Spaldings for over 4 decades it seems. Thanks to bad drivers there is always a decent selection. Parts for work trucks, my kids car, even my own now and as a teen. Saves money. Staff are always nice, they try hard to have logs and keep records to make sure you don't hunt for nothing. Highly recommend.
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October 2023 by Krystal Couture
I live over an hour away, so After ordering my windshield online, I wanted to make sure that they had it ready for me to pick up. I called and no answer so I left a message. I waited a few hours and no call returned. Finally I called back and I was transferred to somebody and then to somebody else. Nobody answered and I was sent to a voicemail. I left a message and still did not receive a call back.. After 2 hours I was a little irritated so I had my husband call. After Just about the same process They finally told him that their guys attempted to remove a windshield and ultimately ended up breaking not one but two of them. My only option now would be to pay full price for a brand new one They would gladly have ready for me. My husband got off the phone, told me what they said and I immediately called them back. After being put on hold again The guy tells me that prices are prices and I would just have to pay. I argued that prices are what influences our decisions to purchase from chosen company and it is not my fault that they screwed up and they should still honor the same price. After a few minutes of this I was put on hold again for 10 minutes. Finally he came back and said he spoke with his manager and that they would give me the new windshield for the original price that I paid. I'm happy for how it turned out but it's a shame that I had to be a jerk in order to be appreciated as a customer. I'll still go there, I mean they are quite the useful joint. Hopefully they have better luck with choosing who they have removed their windshields for them.
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October 2023 by Sierra R.
I bought parts for my 2006 Laredo on numerous occasions and received quality parts in decent to almost new condition.I highly recommend Spalding for any auto parts!
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September 2023 by Erik Escobedo
We came to get a transmission and there was some sort of confusion where we were quoted for another transmission. Once we arrived the price was completely different to what we had been quoted for over the phone. Close to $400 more than we thought, but a very nice lady by the name of Tammy honored what they had told us over the phone. Thank you, you guys have earned a lifetime customer!
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August 2023 by scratchbuilt for fun
I could not find a way to give it less stars I would avoid this place and the people that they have working for them unfortunately they can't hear or listen either not only that if you're on heroin you probably shouldn't show up for your job. Not only that how long should it take to pull out 2 screws and bring the part to the front deskFor God's sakes please fire these employees and get some people that know how to do their jobs correct
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August 2023 by Nicholas Doll
I was looking for a tailgate bushing for my 2012 GMC Sierra as there are no aftermarket options. Desirae was extremely helpful and friendly. Got me right out on the yard and back out the door in less than 15 mins. Fantastic price as well! Highly recommend Spalding Auto Parts!
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July 2023 by Chris Madunich
Shout out to the staff at Spaldings. Especially Sam. He went above and beyond to help me pull some parts in the hot sun. He kept a positive attitude the whole time. Nice to see someone put in some real hard work. Thanks Sam!Chris
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July 2023 by Jason Keeth
Great place to find parts, usually have what you looking for, if they don’t have they can get it. For the most part. Thanks guys
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July 2023 by John Bender
Went looking for some parts for a newer GM truck. Josh at the desk was super knowledgeable and very friendly. Nate was my lot helper and he was a nice kid. Pulled the part I needed and was very friendly. Part wasn’t perfect so they made me a deal. Great company to work with and super nice people.
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July 2023 by Olivia Cole
My power window switch went out this morning, and my son in law recommended Spalding! I am very impressed with the service I received. Curtis, in imports, went above and beyond for me. He double checked every aspect of the transaction to make sure it was going to be done right the first time. I haven’t received service this good in a while. Thank you Curtis, for making my experience a great one. I appreciate you! I would 100% recommend Spalding!
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June 2023 by Dale Jacobs
Had a purchase go sideways on a bumper I bought. The day was saved by Kylar who took the initiative and made the correct part happen for me. Thank you sir. And thanks to his manager who showed compassion and reason for what happened, and made things right. I will be back for more items.
