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March 2024 by Tony Johnson
They towed my truck and car and destroyed my car dolly, wouldn't give me my wallet out of my vehicle, so I had to reorder all my cards, drivers licence, because they were to lazy to just walk out to there yard and get my wallet for me.
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February 2024 by Reghina Dirtu
If i could give 0 i would. Suuuper rude customer service, Ashley one of the girls working there yelled at us and told us different prices everytime. Super rude. Towed our car from our own place, at night , within an hour, and didnt even contact us. Which might also be our lease managements problem too. Super unprofessional and rude.
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December 2023 by Steve K
No answer but took pride in having "The only towing service in/around Spokane with a review rating over 3 stars that answered their phone with no hold time" plastered on the website. Glad the experience matched the reviews, hopefully everyone else's experience matches this review.
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December 2023 by Lexus Piper
Very rude customer service. Lady was rude and told us different prices every time.
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November 2023 by Makayla Oder
They are wonderful and very efficient! 100000 percent recommend
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October 2023 by Steve Lentini
Very professional. Very helpful. Very dedicated and compassionate in difficult circumstances.
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September 2023 by james bean
The only towing service in/around Spokane with a review rating over 3 stars that answered their phone with no hold time. The rep was fantastic and personable! She gave me a realistic time frame for assistance and was able to explain the whole process from top to bottom. I didn’t end up needing the towing, but I will be using these folk when I eventually need a tow!
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September 2023 by Doug Brown
Didn't end up using this tow company, I called and talked to a lady that seemed irritated I called them quoted me almost $800 when two other companies quoted me under $400
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August 2023 by Angelic Ewing
The girl answering the phones is a heartless witch. No compassion and lacks empathy in conversation with no customer service skill.Service: Car towing
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August 2023 by Eric Desjarlais
Very unprofessional and Ignorant too. Dolly Towed my vehicle when the manufacturer stats doing so is unsafe and can cause damage. Also, left my Emergency brake on while towing for miles. When I pointed these things out, Ashley just reiterated my vehicle was towed at my risk. (Factually untrue) Take your business elsewhere, this company is SLIMEY.Service: Local hauling
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June 2023 by Gabe Alderson
Im going to do everyone a favor and make a very long story very short: theres an evil company called Agero that left me stuck in a Chevron parking lot for two days. These folks at ProTech not only towed me home at midnight for four hours into rural Montana, they battled for hours with the evil Agero just to make it happen. If it werent for Ashley and Justin at ProTech, Id probably still be sitting in that Chevron parking lot, living as a contemporary Robinson Crusoe. I owe em a great big favor if they ever find themselves out this way in the future.So call these guys if youre busted down around Spokane. The list of tow companies who are quick to respond, have roomy cabs in their trucks, and are willing to fight with the evil Agero is a very short list, and if I were you Id stick these guys up at the top.Three cheers to ProTech - and if someone is good at voodoo dolls, kindly make one for Agero and stick needles right in their corrupt, soulless eyes.
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April 2023 by Geri Siefert
I'm their neighbor. They have lots of tow trucks and are nice people.
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March 2023 by john sejane
Even though they towed my car they were very pleasant in helping me get my car out , I really appreciate them waiting past business hours to have my car towed out of their impound lotService: Car towing
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February 2023 by Jodee Coleman
I would NEVER recommend this company they are thieves!
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January 2023 by Jace Bohn
They were fair and I respect that! The two young ladies that helped me were informative and explained things clearly! They were great!
