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December 2023 by Kris Anderson it
Dallas at the valley mall made the process easy and fun and we will definitely use her again
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November 2023 by Jesse Hurta
Rachel and the entire team are absolutely amazing! Very friendly, knowledgeable and great prices! Highly recommend
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November 2023 by Roman Schulze
Won was amazing, she wanted to find the ring we wanted for our price range and, when we found the ring she sized her finger, didn’t overstep or try to oversell us on anything!! Customer service was outstanding! Thank you Won and Kay Jewelers!
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November 2023 by Bob Cooper
Great people. Open to helping the customer. Always talk to Dallas
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October 2023 by Fabiola Garza
This store is hands down the best jewelry store at Spokane Valley! They have provided me and my family the best customer service we have ever received. Their manager Rosa always greets me with a warm smile and remembers me and my son every time I walk into the store. She goes above and beyond and is genuinely an amazing person. Truly the best team to buy your jewelry from, I highly recommend!!
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October 2023 by Jimmy Guzman
The manager ( Rosa) at this store is very helpful and considerate. Never pressured me and very patient with me. Definitely only jewelry store I will shop at!
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October 2023 by Claudia Rizo
Great customer service and very friendly employees.
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October 2023 by Brandon Brundage
Awesome experience, been coming to this location for years and they are the best. Thank you Rosa and Dallas for the amazing help.
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October 2023 by Miranda Carmona
We received help from Dallas! Her customer service was excellent! She was very knowledgeable on all rings and options for us. She even stayed after close to extend our decision period which made us feel comfortable and not rushed.
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September 2023 by Stu VanZyverden
Dallas was super helpful and very professional. She represents you well. ?
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September 2023 by Michelle Mitchell
Christina made fining my daughters bridal shower “something blue” easy and it is perfect!
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September 2023 by Rose Hrdz
Best 21st present for my daughter, associate was really knowledgeable about diamonds ? and courteous. I will highly recommend Kay Jewelers.
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August 2023 by Hunter Kyler
Great staff, friendly, personable, quick to meet your needs ?
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July 2023 by Aviators
Won was great if you want a great deal and an amazing personality find her. She should be running the place
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June 2023 by Ka_Keys_
Came in on 6/18/2023, lady who helped us was very nice and understanding but very frustrated with our insurance that we paid a lot of money for on my wife’s ring. We paid to insure her ring if any diamonds go missing, to keep the insurance you must come in every 6 months to make sure all the diamonds are still there. She has been coming in every 6 months despite not receiving any email reminders and their system says she hasn’t been in in two years, so all her visits were not logged. Due to this we now have to pay to get the diamond replaced to keep the expensive insurance we paid for, but what’s the point of the insurance if we have to pay in the end anyway. Disappointed.
