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March 2024 by Ryan H.
Came in to have a simple flat repair fixed. Upon further inspection there was no evidence the store had removed the tire to have the beads cleaned or tire sealer applied after they said they had done that very thing. Tire was not over ten years old, tread was over 2/32 of depth. Discount tire falsified information and I am an extremely unsatisfied customer. I will never recommend this company to anyone.
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February 2024 by Alex Dunn
I return here for most of my tire needs because the team is fast, friendly, efficient, and prices are reasonable.
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February 2024 by Corey Grooms
Service was great! Tech was awesome, would give frequent updates about what’s being done.
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February 2024 by Taz
Always really helpful!
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February 2024 by Katherine Davis
Best tire shop in Spokane! 5 starsThank you again Emiliano for ordering tires in and teaching me how to reset the TPS. Excited to put some miles on them and assured to be safer on the road!
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January 2024 by Michael M.
22 years later I asked for a quote for 4 truck tires $1600 22% increase from 5 months earlier No price discussion I went to Firestone Nearly identical tire $975 I like Les But almost $600!? I'm a little tired of everyone jumping on inflation band wagon because they think they can. I still like free enterprise, capitalism and competition.
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January 2024 by Jayson F.
I've had two incidences now with the Sprague store. My first incident was with my Durango. I ordered four all season tires. They said it would take a week to get there. I didn't get my tires on my car till a month and a half later because they don't have their shit together, now my second incident is I recently ordered four studded snow tires. The guy at the counter told me they don't come studded and they will have to stud them and it'll take an hour, that phone call was at 9 AM. I waited till 1020 to show up plenty of time to stud the tires and when I was there at 10:20 they told me the tires were not studded yet that it would take about an hour to do and they would call me when it's done now they're closed and my tires are still not studded. For somebody that was just hiring last year y'all need to get your act together.
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January 2024 by Sunny Thew
What lovely service and friendly staff! They were excellent at communicating about how much longer I’d be waiting, at various intervals of my visit. They also bent over backwards when they didn’t have the exact tires in stock that I’d purchased online and I’m incredibly happy with the snows I purchased. What a wonderful experience!!
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January 2024 by Adelise
Repaired my tire for free, and I didn't have to purchase the tires at the store to get the free repair. I have purchased tires here in the past, though, for another vehicle. They don't have all the extra services and warranty that Les Swab has, like rotations or alignments,etc. Just tires,so,4 stars. I'm not sure if they do wheels either. Good prices.
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January 2024 by M C
Took forever to get an apt..busy season I get it..had to get the back tires first..reschedule 4 weeks later for front have a slow leak in one.?? Pretty disappointing so will go back..hopefully get me in and fixed before spring. Front crew is awesome tho..they understand the wait and struggle.
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January 2024 by Lyndsey Clark
Gage was great, excellent customer service. Very professional and helpful.
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January 2024 by Brent Reser
I turned to the Discount Tire on Sprague when my tire went flat on Saturday, Dec. 23, 2023. My dad and I went inside the shop and told the staff member the issue. He came outside right away and examined my tire that was flat. He found an obvious slash in the tire that was responsible for the flat. He explained that it was probably too big for a patch job but gave us an option if we wanted to go that route. I decided to purchase a new tire and he offered a comparable option to the tires I already had on my car for $150. I was relieved at that price. It took about two hours for my car to make it through the que and for the work to be done. The person who took my payment was kind and considerate. So far my car is driving great. Hopefully it won’t be for a long time, but I will definitely visit Discount Tire again when my vehicle tires need attention.
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January 2024 by Rebekah Ruth
I couldn't be happier with the service I received having my winter tires installed. These guys are fast, professional, super friendly and helpful. Aidin was excellent at arranging the installation and the guy who brought me my keys (20 minutes earlier than expected) was also so nice. They are working so hard and still take the time to be thorough and courteous. I so appreciate the great value and excellent service, as well as the confidence of knowing that when the snow comes, I'll be rocking new blizzaks all the way down Argonne to work.
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January 2024 by Rebekah Herner
I wanted my front tires moved to the back of my car and I wanted my studded tires put on the front of my car but they told me they wouldn't move the tires and I could only have the studded tires put on the back. My car is front wheel drive. Then when my service was done I was told that they threw away my back tires because they were bald. My husband and I check my tires every time we perform an oil change which was only yesterday and my tires were fine! They would not give me my tires back and now I have to buy new tires in three months!
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January 2024 by Janieva Bates
Every time I called they had no idea about anything to do with my car. I dropped it off for a 2:15 appt and somehow they didn’t even realize I had an appt when I called to see if it was ready. I got a new set of tires from them in June 2023 and in August 2023 I ran over a nail so they patched it. Well their patch job was horrible because within a week it starts going flat again. I take it back in yesterday (December 7th 2023) and they somehow say “it’s fixed” and I ask if they replaced the tire and they said no.. just patched it up. What?? The car needs a new tire? Why wouldn’t you call me and see how I want to proceed. Not to mention he had to put me on hold because he had no idea I even had an appt, yet it was somehow fixed? Super fishy. Probably won’t be going to them anymore for tires unless they can somehow make this right. I’ll just try Les Schwab. (Update December 18th my tire is going flat again. So they fixed nothing!)
