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February 2024 by Jeremy Triplett
This will be the only body shop I take my vehicles! Brent was outstanding and the crew was able to get my car done in a week and do a paint match that was awesome.
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October 2023 by Joshua Michael
This is the only shop for me! I've used them a few times over the years, always great customer service, and even better work! The occasional loaner car is definitely a bonus too! I won't be going anywhere else, I've had bad experiences other places to know quality. City Auto Body is quality.
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August 2023 by Amber Gomez
They are the ONLY auto body shop I trust. I always bring my car to them beacuse they are the best at what they do. They have been phenomenal with customer service. I called this morning to get a qutoe on a broken mirror. Once I got their they assured me they would be able to fix it for a great price. They walked me through the steps I need to take. I have brought my car here now 3 times the first 2 I had to work with them and progressive insurance.let me tell you they know what they're doing and got everything done in a timely manner. when you're looking at auto body shops there is not a single one better in spokane.Services: Painting
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July 2023 by Matt Graupner
City East Body Shop does a great job! Their work is guaranteed by some insurance companies for as long as you own the car, highly recommend! Brent really knows his stuff, and their work speaks for itself.
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May 2023 by Johnny Pitts
On time, as promised, satisfied customer. 22 Ram 1500. Good work.Services: Body & Trim
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March 2023 by Rita Carson
We got an estimate and they were very nice. Don't have any more estimates to compare but they did it quick an were great.
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January 2023 by Justice Withers
They took the part I purchased and installed it in about 15 minutes at a Great Price! No fuss, No mess!
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December 2022 by Deborah Kelly-Corn
From bumper to bumper (literally) their service is incredible! Starting from the no push and free estimate.. to the front desk. Where she's polite and explains the paperwork going over all the details.. to doing the flawless work. The place is organized and clean and after checking around.. felt their price was in the ballpark.
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October 2022 by Deborah Kelly
From bumper to bumper (literally) their service is incredible! Starting from the no push and free estimate.. to the front desk. Where she's polite and explains the paperwork going over all the details.. to doing the flawless work. The place is organized and clean and after checking around.. felt their price was in the ballpark.
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September 2022 by Annette Buehler
These guys did an amazing job on my body damage on my truck. Their customer service is beyond anything I've experienced in years, they even vacuumed the truck including the bed! I was also provided a ride home at drop off and just recieved a "thank you" card in the mail for using them! Who goes that extra mile in this day and age?! Highly recommended!Services: Body & Trim
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August 2022 by Miriah Calligan
City East was very helpful when my car was totaled by a deer. Even with their busy schedule, they made the time to come up with an estimate and worked with my insurance company directly. Unfortunately, my car was a total loss so no repairs needed but if it was not, I would've felt very confident having the repairs done here. Very good customer service and they helped a stressful situation, be a little less stressful. Will definitely return in the future! Thank you!
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June 2022 by Kim
Very welcoming and knowledgable. They work for you and not your insurance company! They offer complimentary loaner cars...who else does that?! The quality of the repair is top notch, communication throughout, and all of this was done with little to no inconvenience or effort on my part! I highly recommend this shop.Service: Body & Trim
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May 2022 by Richelle Mills
We were thrilled with the results of this company’s repair of our GMC! David & his staff worked hard to get the adequate insurance reimbursement & delivered a 5 star product! The car looks like new!Service: Body & Trim
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April 2022 by Emily Lakoduk
My GMC Terrain was involved in a hit and run on the freeway. My insurance company gave me a list of body shops. I called several and they all wanted me to set an appointment for an appraisal. I then called City East Auto Body Center and I did not have to make an appointment. I took the car to them on the same day I called and they had the appraisal complete within an hour. I informed my insurance company about my choice and the body shop ordered the parts needed for the repair. The parts arrived within a week and my car was put into the shop a week later, on a Monday. I had the car back on Friday of that same week. The car looks GREAT. The paint job was exceptional, matching the original paint perfectly. The customer service was incredible and very professional. David stayed in touch with me the entire process. I received text on the progress almost daily. I truly felt I was in the hands of competent professionals. I seriously cannot imagine a better automotive repair shop in Spokane and I highly recommend City East Auto Body Center to anyone.Services: Body & Trim
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January 2022 by james erwick
The gentleman that did the initial estimate was great to talk to we will probably be taking our car there to get it fixed
