Big 5 Sporting Goods is a traditional sporting goods store that offers a full-line product range, averaging approximately 11,000 square feet. Their product mix includes athletic shoes, apparel, accessories, and a broad selection of outdoor and athletic equipment for various sports and recreational activities. Customers have praised the exceptional customer service they have received at Big 5 Sporting Goods. Employees have been described as helpful, knowledgeable, and attentive, going the extra mile to ensure customers' needs are met. One customer mentioned how an employee ran to return a forgotten item, while another highlighted the excellent service provided by the manager, Chris, who honored a sale price and was extremely helpful. Overall, Big 5 Sporting Goods has received positive feedback for its customer service, with customers expressing their satisfaction with the staff's dedication and the store's improved service compared to previous experiences.
Great service over the phone! I really appreciated help from the store manager in getting the boxed exercise bike into my truck bed. Plus, the price couldn't be beat!
March 2025
I left my bag at the front desk and i completely forgot about it 😂 after leaving the store. One of the employees (Michael) ran like a half a block to get it to me. THANK YOU
January 2025
I’ve been coming here for years to get my shoes. But today the Manager Chris was the most helpful and knowledgeable person I’ve ever come across in a Big 5 or any other sporting goods store.
