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August 2024 by Eric Dodge
Don't waste your time. I have tried to work with this outfit twice and both times have been less then lousy. First time I submitted an application for financing and never heard back and couldn't get a call back after leaving messages.
Recently I had an appointment set up. Kyle assured me he would be working. Showed up for the appointment and believe it or not, no Kyle. The sales person there for the day calls and Kyle says he isn't coming in. The less then enthusiastic employee that called was oh so eager to take his place.
Yes, this ekes sarcasm. There was no enthusiasm and was less then eager.
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August 2024 by J Jit
I just bought a 2010 Tacoma from this dealer, i drove it from Spokane back home before purchasing I checked the oil level it was good I checked the exhaust it was clean once I got home I checked the oil level it was empty the exhaust was filthy it was black full of black smoke and motor started shaking really bad as well as a lot of sensors lights that started popping up on my dash, I would not recommend this dealer to you specially since they promised me a good reliable truck that I needed and now I have to spend all this unnecessary money on fixing something what was “good” very horrible experience with this dealer.
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August 2024 by ayee
Waste of time. First salesman "yeah we can make this work no problem" Then proceeds to pull my credit without asking, which before showing up whoever i spoke to on the phone said she put it into the notes that i want a soft pull at the moment since my car is in the shop. Never calls back after he said he would. After a week I decided to go there again. 2nd sales man says the same thing. Few days after, I'm calling because they told me they'd get a vehicle in, that I can test drive since it was in a different lot. Call the 2nd salesman and same exact thing. All good to to go but no call backs and this time ended up sending me to voice-mail. Call the dealer, I explain my situation to the 3rd person, he says he will call me back. Once he does I ask him about the vehicle and he proceeds to say the deal isn't worth it for him. Whatever, I do not care if it's worth it or not, i can understand that. But atleast tell me right away or call or text me like you guys do to get me into the dealership instead of making me run around. Also they never even saw the car that I wanted to trade it so how could they know its value?
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August 2024 by Brandon Humphreys
Every horror story you’ve ever heard about used car lots happens here. Every. Single. One.
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August 2024 by Wendy Harper
They sold my son a lemon. They sold it for a ridiculous price told him it was in a light fender bender per their carfax. Went to a major dealership and they did a carfax and it was in a severe accident. The nose clip doesn't match up. Had issues with steering and he has a warranty They told him it was because of dirt.in the wheels... we live in the country there is dirt. They contacted him and we went for a meeting and they basically promised he would leave with a better car... nope they told him he would need 4-5thousand plus his car in order to get into another vehicle. They don't care about selling safe cars they take advantage of people
They also had 2 contracts on his car which is ridiculous. I asked them.to make it right and they won't at all.
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June 2024 by Ryan Long
I had an excellent car buying experience! Brandon at the Spokane valley store was very knowledgeable and extremely helpful! He understood my needs and found me a great car and a great deal. It was fast and easy, I would definitely recommend!!!
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June 2024 by Lisa Vaughn
I just bought a business vehicle from Tyler Arrotta. He is the easiest person to work with. He made my experience exceptional I would recommend him to whoever is in need of a car. He has good ethics and integrity please go see Tyler at Spokane Valley Auto Credit Sales
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June 2024 by Bobo The Duck
Too many annoying radio advertisements
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May 2024 by Jason Vinson
Like all your salesman they are the best in towm
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May 2024 by Denise Dunsmore
We just bought a car here from Mike Vaughn. He is friendly and helpful but thankfully not overbearing. I would definitely recommend Mike and Auto credit sales.
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April 2024 by Jessica White
I do have mixed reviews about this place because although their salesman, Kyle in particular was incredibly friendly, helpful and worked with our babies running amuck etc...their service department and Shawn the guy I dealt with during my experience with a vehicle from here was phenomenal and I appreciate the efforts he made to get out vehicle reliable. Those are their two stars. However, the integrity of this business and their lack of acknowledgement or accountability is horrendous and I will never do business with this place again.
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April 2024 by Gary Lee
Don’t bother. Talked to Mike Vaughn. Explained my situation. Long story but wow. The most unfriendly salesman I have talked to and that’s saying a lot. Don’t waste your time with these guys. Yes they will sell you a car. But only what works for them. Not what works for you. And rude as all heck.
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March 2024 by Jacob Brain
Spencer and Zack are both great guys ,went the extra mile to get me into a vehicle when other dealers had turned me down
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March 2024 by Dan Ochs
Friendly staff
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March 2024 by Richard Torres
Got a car there was very happy with this place
