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“I had to send out a big awkward vase to my brother and they worked with me for 15-20 minutes just to figure out the cheapest shipping option! They got the price down from $240 to $121, and earned a loyal customer. If you want a specialized, local business shipping experience definitely come here!”
“Cassandra Johnsey is professional and assisted with so much copying printing emails and made each time we visit stress free. Also Ezra Marsh who notarized our documents gave attention to detail. They both made it a pleasure to always want to return and do business Postnet WA113. Thank you. both so much. All the staff always greet you when you arrive in their store and make you feel welcome. Thank you. xo”
“Let me start by thanking ownership and management for the effort of making sure that I was taking care of. Let me say I do not know who the owners are but I would love to meet and shake your hand. It’s a rare thing when owners take the initiative and make sure it gets right. To everyone who reads my review this place will get it right if not the first time come on back they will get it right. Applaud to this UPS. If your in the market for a mailbox look no farther. Let the UPS store be your home and more. Oh yes one more thing don’t let the one stars be a deterrent. That I can almost guarantee if this stays in this ownership it will all become 5 star service.
Edit for update: I have been with this store for about 6 years. I have to say this store has some of the best customer services and really welcoming staff. I am very grateful to give them my service. Please if you are looking to ship or even purchase a mailbox, this is by far the best place to do it.”
“Jeannette was very helpful as a first-time sender! She even got me a better discount with a promo as Active Duty military. 10/10 would recommend to any kabayans in the area!”
“Absolutely the BEST Place to Ship Your Packages and they have a variety of shipping boxes and supplies too!! Super Friendly and Helpful Staff!! I won’t go anywhere else!!A+++”
“I really like how convenient this location is. It was a quick in and out despite the long line. I was super impressed by the speed. Got in and out in less than 2 minutes with 3 people in front of me. It's difficult to take a left out of here but that's because it's on a convenient intersection so this is to be expected.”
“This UPS Store has always had amazing fast service, for my Amazon returns for sure! And for other deliveries. They’ve always been very efficient, attentive and pleasant.”
“I was just in there, but six or seven minutes taping up a box I was trying to get delivered and listened to this lady Diane behind the counter. She was just be the friendliest person with everyone walking thru that door from the regulars and cracking jokes to the fedex guy dropping off boxes. Diane had the attitude like it was a great day to be alive and it made my day a little bit brighter! Especially after telling me of the holiday price increase! ?. LolLet me add another name…Emily! Just left there again and now it was the two of them working, what a great team! Emily gave me all sorts of advice on buying/selling apps too, very helpful!”
“The building says Odyssey now. Reefers with swinging doors use Docks 50-53. The driver entrance is between 54 & 55. Turn right to the open space and look to your left for a door that says Driver Check In. Wear a safety vest. No parking nearby. The receiver arrived and opened the door at 0600 promptly. Seems to move fairly quickly. Brought the BOL out when he was done.”
“My go to UPS store!! Seriously The Best service & UPS store around!!! They’ll even help tape up your box without charging you $5 for a piece of tape ? like the one in Lakewood? Always friendly, available to help and courteous!!”
“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
“Big thanks to Garrett at this location for handling multiple last minute printing needs for me while traveling here for work!!! He took the stress out of my stressful situation - immensely!!! 5 stars for sure!!!”
“Super great people, got me headed in the right direction. I'll definitely be back UPS access point was only a part of what they do and offer. Supporting local businesses.”
“Always ready to help me with whatever I am to purchase. The store on 121st & Pac Ave is Near my home and has convenient hours. Great employees even when the store is busy, they are there to serve with a great attitude! And most of my visits are to ship FedEx!”
“I have been doing my taxes here for over 3 years and even tho I been moving to different states annia is always so helpful. She does everything fast and efficient and always with a great attitude. Everything is done through email and text and she still manages to answer all of questions and concerns. BEST PLACE TO DO YOUR TAXES!”
“Quick delivery. Driver was very helpful and polite. When I spoke to the person in the office who sets up the shipment and delivery they were courteous and made sure that I was taken care of. Recommended A++”
“I had an outstanding experience at UPS. I had the pleasure of working with Sushan. She was kind and very patient with me. She made my experience a breeze, and I’m thankful!”
“The gentleman helped me select the proper shipping materials and best price available and even helped cover up old labels very helpful I went definitely go back there again”
“The service provided was exceptional! Manny displayed professionalism, kindness, and friendliness. He efficiently resolved my request within two minutes. Without a doubt, this has been the best experience I've had at a ship/print office compared to other companies!”
“I have had many issues with amazons return instructions.. it always changes! and this stores staff overall has been amazing and patient with providing me exact insight on where and how to find my instructions in my Amazon account. Thank you Andrea for taking time to help me today.”
“So amazed by the level of customer service we received this morning. We had a complicated package to ship and it’s been an absolute nightmare finding someone who could help us out. Shauna went above and beyond to help us problem solve and get this package on its way. Thank you so much!”
“I had a fantastic experience at the FedEx Office Print & Ship thanks to Shirley and Courtney! They went above and beyond to help me with a solution and made everything super easy. Really appreciate their amazing customer service and friendly attitudes!”
“Jamari was super helpful this morning... he is patient and accommodating... his personality is inviting and I would diffently go back just to get his service which was great compared to his coworker who's personality was stand offish”
“I don’t know about the customer service here, but the place is clean. Looks like it has everything like the normal USPS stores do. Parking can be difficult. Might be only street parking. Not sure if the parking lot adjacent to the store is for USPS parking and it has signs that unauthorized cars will be towed day and night. The hours are printed large on the door.”
“This is my favorite Post Office! I just love the atmosphere and people. I have become quite fond of Diane Barnes. She is always so positive and helpful! No matter how much stress, she never lets it show. I wish there were more people like her in this world. Such a ray of sunshine.”
“I just stopped in at the FedEx Fife location at 2503 Frank Albert road East. And I would just like to say that the two people I saw in there were extremely friendly and more than willing process my package as well as giving information on potentially shipping a second package for me going so far is the right down the weight and everything so that I could check other services first super kind people. I didn't catch names but one was an older Caucasian woman with what look like slightly curly white or gray hair and the guy that had some piercings both of them were top-notch and super kind”
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“This U.S. Post Office is conveniently located on Mountain Highway just north of O’reilly Auto Parts.
Two entrances/exits make for a pretty seamless merge back into traffic heading north or south on Mountain Hwy.
Friendly staff at the counter. Always willing to take your package/letter at the counter quickly if you don’t need a receipt. They’re also quick to help even if you do need more than just a simple package/letter drop off.
Only thing I wish they had was a spot or bin to quickly drop a package off if you don’t need a receipt when the staff is busy. The line here does backup sometimes as there are only two checkout points at the counter, so if you have a package that won’t fit into the quick post boxes, you may have to wait for a bit to drop off a box that won’t fit into the small slots on the wall.
Lobby is always clean and well maintained. Good amount of PO boxes in this location, but the availability of them is unknown to me.
Overall, a nice and convenient post office for those in need!”