Harborstone Credit Union is dedicated to creating thriving communities by helping members achieve their full potential through trusted relationships. They believe that everyone, regardless of income, can reach financial prosperity with the right support, tools, and resources. The staff is known for their excellent service and professionalism, with representatives like Jennifer and Yolanda providing knowledgeable, friendly assistance. Jennifer was praised for her clear explanations and willingness to help, especially with technical issues and handling account fraud. Yolanda, with 17 years of experience, has built long-term relationships helping members secure auto loans and other financial needs, consistently delivering exceptional customer service. The front desk staff creates a welcoming environment, offering coffee and cookies to visitors. While most reviews highlight positive experiences, some mention waiting times, such as in the drive-up area. Overall, Harborstone Credit Union is committed to empowering members and supporting them through personalized, caring service.
Grayson was super sweet helped getting my account set and helped by answering all my questions her attitude was amazing and she made me feel welcomed. ?
September 2023
I love how people are so nice here and I love to pay my car note here
September 2023
Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.
