“I am Canadian and live in Vancouver BC. At the end of July my Canadian 2020 Honda CRV broke down while I was in North Bend Washington. Late Friday afternoon! Damn, doesn't get any worse than that as there is no service around. AAA supported by its Canadian equivalent(BCAA) helped me out and recommended GERE Automotive in Snoqualmie for service. This may seem straight forward but there are differences between Canadian and American Hondas and I had to go back home.
The problem was more complex than originally thought. Gere staff were extremely helpful and thorough in this international service. Gere staff took into account the Canadian variances which was essential.
The staff were very good, Jason and Mike.
The car runs fine I am very happy to have my car back.
The bill was pricey but, would have been on either side of the border. Such is the nature of car repair. I am completely happy with the work and customer service.
The Gere Automotive shop was tidy and clean. That was important as it demonstrates an attention to detail which carries over to their work.
I'm giving Gere 5 stars!”
“Eric has been working on our vehicles for a few years. Always impeccably honest and easy to work with, and his rates are great! We have lots of mechanics closer to where we live, but we always make the drive to Mt Si Automotive because it's absolutely worth it!”
“This location used to be slow and poorly operated. Now I can get through the whole thing so fast that I'll even "take the baby" to get oil changed. Not enough time to start fussing!”
“We are all very lucky to have Jerry and family/team here in the valley. My family members and I have used them several times over the years and always been very happy. Yesterday I picked up my car after it was hit in a parking lot and as always, Jerry had made it look like it never happened, and for a reasonable price. But it wasn't until I got home that I noticed my car had also been washed, vacuumed, and Jerry had touched-up several scrapes I had put in my front bumper! (The same bumper he had replaced for me a year or two ago.) Jerry has exceeded my expectations every time, and will have my family's business for life!”