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April 2024 by Jody R.
We ordered a faucet for our bathroom sink. It was broken so I went in to return it and reorder it. I was told it would be ready in two days. Great! Plumber would be there to install it for us. Happened to be there the next night for something else and thought I would see if it was already there, but not expecting to get it. I was told that it was there, but not ready for pickup yet. Fine. Go back the next morning and am again told it is there but not ready until 10:30. Okay. Go back at 10:30 and am told it hasn't even shipped yet! It won't be here for another 8 days. So why was I told it was there and just not ready? Several Times they said,"well it's not a store item". I am aware of that. That is why I ordered it. "Well whoever took your order should have done home delivery. It's faster." Why? It can get to my house faster than the store? I spent two hours driving back and forth today for no reason. Husband called customer service and they called the store and were told it was there and he would go "pick it". Happily I hung up but frustrated about another hours worth of driving. Before I left the store called and said that they do not have it, because"it is not a store item". Ugh! Never order from them again!
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February 2024 by Chantel s
Usually we find everything we need and people are friendly enough. I returned a small plumbing part at customer service and the employee, Sal was really rude. I understand it's busy, but have some common manners and try to be friendly to customers. I was in a good mood and didn't need an employee to treat me like that.
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February 2024 by Jennifer
Big Clean and well stocked..
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February 2024 by Kevin Berentsen
No one answers the phone.There’s no employees working in their departments.No one has any answers.All I hear is I don’t know that’s not my department. And, uhhhhh, I don’t know…Does anyone competent work there?
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February 2024 by Jesse Wilson
Charged my card 360$ for a 32$ bit, manager voided charge and said money would be back on card immediately.....wrong, had to demand receipt of process. Got handwritten info with cashiers name, still no $$$$ .........4 days later still no$$$$. Forced to dispute charges.
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February 2024 by Mark Dennis
Great selection of lighting
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February 2024 by Lauren Marsh
This location gets 5 stars! If I was reviewing Home Depot outside of this location I would give them 1 star but this location has been amazing. The people who work here are actually helpful and so nice. My delivery of a refrigerator turned into a nightmare but the people in person at the store did absolutely everything they could to help me and try to make it an enjoyable experience.
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February 2024 by Jim Benefiel
Just had a new washer and dryer delivered. Saved over 400$ , delivery was free ,they hauled off the old set , they were one of the best delivery people and setup we have had.
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February 2024 by Daniel Kim
standard home depot
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January 2024 by Exotik Vibez
Over priced
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January 2024 by Randy Simms
It's a nice home Depot people are friendly they seem to have everything it's a good place
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January 2024 by Gerry O'Reilly
The Snohomish homedepot has some of the friendliest people of any home depot.Great place to shop.
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January 2024 by sean jones
The employees are just zombies walking around with no clue i don’t know who is in charge of the hiring process but it feels like asking a question at Walmart
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January 2024 by Bryan Keith
Snohomish Home Depot is excellent. Soooo much better than the Seattle locations. Wish I could go there all the time but alas I live in Seattle ?
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January 2024 by Trout Fisher
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