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January 2024 by Francis Bernauer
We had the pleasure of working with Emily Johnson during the sale of our old home and the purchase of our new one, and the experience was nothing short of amazing.Emily made the entire process exceptionally easy for us. Her attention to detail, market knowledge, and dedication truly set her apart. Not only did she facilitate a seamless transition between selling and buying, but she went above and beyond our expectations.A standout moment was when we realized we forgot to clean the oven in our old house before handing it over to the new owners. To our surprise and gratitude, Emily took care of it herself. This act of kindness and dedication showcases her commitment to ensuring a smooth and positive experience for her clients.From the initial stages of listing our property to the finalization of our new home purchase was consistently communicative, proactive, and supportive. Her professionalism and genuine care for her clients make her an outstanding real estate agent.We wholeheartedly recommend Emily to anyone in search of a real estate professional who not only excels in their job but also goes the extra mile to make the entire process enjoyable. Thank you, Emily, for turning what could be a stressful experience into a memorable and pleasant journey.Gratefully,Francis and Janie
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January 2024 by Kara Frost
I'm thoroughly impressed. They lack some basic knowledge (had to educate them on ADA laws since they thought certificates bought online were real) and the people they have to come deal with issues are equally unimpressive and treat me like I'm a stupid female. They still haven't managed to give me a lease I'll sign because they won't acknowledge security deposits from the previous owner who passed. Don't even seem to try to reach resolution. I've worked in real estate before, even passed my exams 15 years ago, and I know more than them and have the skills to look it up.
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February 2023 by Kelli Beans
I mean, it's just like any other realty place. I did the live chat and it was very cut and dry. I felt like it might have been just automated answers or someone who didn't seem to care enough to take the time to help me out with my questions. But it is agood company if you are the right customer they are looking for.
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October 2022 by KB McGee
I mean, it's just like any other realty place. I did the live chat and it was very cut and dry. I felt like it might have been just automated answers or someone who didn't seem to care enough to take the time to help me out with my questions. But it is agood company if you are the right customer they are looking for.
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June 2022 by Christopher Walsh
Take note: Gilpin only responds to positive reviews. This is transparent, and indicative of their priorities.Do NOT rent from Gilpin.Jen, our property manager, is entirely removed from reality. She refuses to do her job, we're being harassed by our landlord and no matter how many times we demonstrate this to her, she keeps trying to offer us a new rental from her. It's absolutely delusional.These "people" will try to raise your rent without even having a conversation with you.Not the kind of representation I'd want for my rental properties either. Homeowner will end up losing money because of this. ?♂️
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April 2022 by Ronnie
We were recommended a mold removal company by Spike in preparation for selling. They were terrible. Broke a water pipe. We are currently without water. Don't recommend companies with less than a 4.5 rating on google. Oh that's right, you have a 4.1
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September 2021 by Ed Green
Gilpin also offers property management services for homeowners that want to rent out their homes. We went through two terrible local property management companies before we found Marilyn Blackburn. She's the best and now our tenants are happy and so are we! So, we ended up selling the property and used Marilyn as our agent. Stellar service...
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June 2021 by Mindy Larson
Nice friendly clean and professional people
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May 2021 by Chad Barber
Very professional! I highly recommend this reality company as they take care of the important things that most don’t take into consideration. Thanks Nikki Cook!
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December 2020 by Barrett Newman
I'm a tenant with one of the property's managed by Gilpin, my agent is Gabby Blackburn and she has always gone out of her way to make sure my family is taken care of. Recently, she worked tirelessly to replace an appliance at our home within a matter of hours. We are thankful for her professionalism!
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November 2020 by Sterling Gurney
You need a local realtor who knows the area? Gilpin is great. They also have a fantastic property management side if you need help with that.
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November 2020 by Isaac Camacho
Amazing family owned Real Estate company serving Snohomish and all surrounding counties since 1968!
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August 2020 by Steve K.
Had Rose at Gilpin manage a rental property about 8 years ago. Gilpin found tenants who were Husband, a curiously over anxious Wife and Son. I ended up doing some outside work at the house per the tenants request during tenancy... with the anxious wife inside. This was explicity stated as a pet and smoke free house. The house was in very good shape at the beginning of the lease. They teased about buying the house... which seemed likely because they had wanted a lot of updates to the appearance of the home and landscaping... At move out, after only 1 year of occupancy... I had found that the tenants had hung flat screen TV's with big wall anchors at 4 locations in the house... plus many other wall hanging anchors. This required a lot of wall patching and painting. Plus, it appeared they snuck a pet or several in ... which is why the wife might have been so nervous. The carpets had appeared to have been torn up by over cleaning... like many times with a carpet cleaner. Fibers were missing... or loose. I vacuumed 5 times and filled my vacuum cleaner with fibers each time. There was an oddly big bare spot in the living room. Gilpin/ Rose told me that all the damage was already there prior to her tenants moving in.... I had to remind her that we walked the house and made note of the condition prior to her tenant's move in. Then she admitted that they had caused the damage. It seemed that she had a relationship with the renters... and favored them over us... the landlords.
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August 2020 by L K.
Nicole Graafstra at Gilpin Realty was excellent to work with in selling our home. Her excellent communication throughout was a breath of fresh air! She helped us navigate the process and weeding through the multiple offers we received. We were able to accept an offer above asking price and she made the process smooth! We really appreciated Nicole's genuine nature as well as her knowledge of Snohomish County real estate. Thanks to Nicole we were able to close this week and we couldn't be happier!!
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September 2019 by meg l.
We just got hosed by Marilyn :(. She took our application money and ghosted us. We are selling a house and building a house. We have plenty of money in our bank account and will have much more once our half million dollar home closes (it sold in less than 5 days). We have excellent credit. There will be three months where we are 'homeless'. Marilyn said that wasn't a problem BUUUUUUT we had to pay her an additional $1200 when she had to list it 'early' (bc it was a short term lease) and a huge pet deposit. We were fine with that bc the rental was close to where we were already located so it would require minimal moving. I want to add that this rental house was a piece of crap and run down and just gross! But we were willing to work with her to keep our kids in their schools. We paid our application fee and filled out their excessive paperwork. We got a call saying it all went through and Marilyn had 24 hours to respond. She did not. When I called her to get an update, she claimed we had a missed mortgage payment and our credit scores were below 700. Um no. When you buy and sell a house, they pull your credit and send you your credit score. We KNOW our credit is well over 700. We have been home owners for over 10 years and we have never once missed a payment. So she is either incompetent and mixed up our application with someone else's or she's a straight up LIAR and was looking for any reason to take our money and run. She then said she contact the owners to get their approval due to our 'low' credit and 'missed payment'. and that she'd need to take a tour of our current home before she could approve anything. She said she'd call back that day to schedule a time. It's been two days and we've heard nothing. In the meantime, we found an AMAZING short-term lease townhome that's newer, cheaper, nicer and has a better location. This company will make you jump through hoops to live in a crap home. You've been warned!
