Bickford Ford has a mix of customer experiences. Many appreciate the quick service appointments and thorough evaluations, especially for concerns about their vehicles, highlighting the dedication of the team. Customers have praised the friendliness of the staff, noting that they go above and beyond to help find the right vehicle without pressure. However, some have faced challenges with scheduling repairs, finding wait times for service appointments to be frustrating. Despite this, the dealership has received recommendations for its solid sales team and commitment to customer satisfaction. Overall, Bickford Ford is recognized for its helpful staff and service, though there are areas for improvement in repair scheduling.
When we had concerns about our new Ford Explorer we were able to get a service appointment right away. Brandon and team examined and test drove our vehicle multiple times, and confirmed that our Explorer was performing exactly as it should! Yet another reason we've relied on Bickford Ford for decades!
March 2022
I flew up to buy their Bronco, paid MSRP as well. solid dealership. Teresa and Jeff were fantastic. Follow up questions were painless. highly recommend this dealership.
March 2022
Very friendly, went above and beyond to help us find the right vehicle. Jake Answered every question and took the time without any pressure. We definitely recommend Bickford Ford.
