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October 2024 by Richard Hozjan
Never returned a phone call !
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October 2024 by Melissa Spada
I took my car into Austin's mid summer. I had taken it to a dealership for two recalls and mentioned that the AC wasn't working well. They came back with an estimate of $4500 to repair it. They topped off the freon, said it needed a new condenser in the front and the rear ac line had a leak so it needed replacing too. That seemed a little high to me so I took it to Austin's where my husband went. They did several things to it, including laying under it for 1/2 hour to see the leak. It never leaked. They blew the lines out also. The AC worked perfectly. I went to pick it up and they would not charge me anything. They said we really didn't do anything. This is the kind of small town service I thought was gone. What an amazing place! I will be taking all my vehicles to them from now on.
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September 2024 by Todd Savage
Excellent service i'm from bellingham They worked over time to get me back on the road And Did a great job
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August 2024 by Myles Glance
We where referred by Allied motorsports. Austins got us in and out problem solved.
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June 2024 by joanna seow
Since moving to the US during the pandemic, my father in law has overseen my car's maintenance whenever he visits.
However, my a/c broke & he wouldn't be visiting til July, so I had to start looking for someone I could trust in the snohomish area with my car & I'm so glad I found Austin's Automotive!
They worked with my schedule to ensure I could get it fixed ASAP before summer approached, diagnosed the issue quickly & provided a fair quote!!
They also fixed it all the day of!
I'm so, so glad I found them on Google and will definitely be entrusting them with my family's cars moving forward whenever needed!
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June 2024 by Michael Webster
These guys are really good and very reasonable. I highly recommend,!
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April 2024 by Nelson Tardie
I truthfully don’t believe there’s enough kind things to say about not only Austin, but his shop and the entire crew that works there. Time and time again, I’ve turned to him with countless problems amongst a variety of vehicles. Not one time has there been something him (or his crew) hasn’t been able to do for me. Honesty, transparency, and reliability are exactly the things you can expect from this shop. There’s not another mechanic in the world I’d bring my vehicle to as long as him and his shop are still around.
Great people, great conversations, great work!
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December 2023 by Mooner
They've been fixing our vehicles for years..We wouldn't want to take our cars & trucks anywhere else..They are fair, reasonable priced,many times they've fixed little things no charge & they always call BEFORE they do the work,to tell you whats wrong & the price..They are outstanding..
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December 2023 by Deb Dunn
Best there is! Thanks for all you do Austin!
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October 2023 by W M
Reliable honest and fair. I would give 10 Stars
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August 2023 by Michael Heffernan
I had a great experience at Austin's Auto Repair. My car had a major electrical issue which the Austin team quickly diagnosed and corrected. I was in and out of the shop within a hour! Very pleased and highly recommend.Service: Electrical repair
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July 2023 by Chris
Austin's shop is great! Been in a few times, and he's saved me a ton of money on repairs. He's honest and very skilled.
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June 2023 by Taryn
I wish I could give them 6 stars! Austin's is absolutely incredible! I needed my power steering hose replaced because I had a horrible leak and they let me bring the part I already purchased and they got me in as quick as their books allowed! The process was easy, the staff was super nice and super helpful, and they did it way faster then anywhere else quoted me! Their fairly priced, do great work, and they're good honest people. I will be returning for any future repairs! A wonderful, respectable business. Thank you guys!!
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June 2023 by Bob Campbell
I've always gone here, ever since it used to be Craig's Auto, and now that Austin has taken over the riens, it has only kept getting better, kudos Austin, great service, all the while with a smile.
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May 2023 by Corrie Mannion
My car's transmission suddenly died and Austin took pity on me during a likely very busy day and let me have it towed to the shop. He and Kayley were awesome to work with and explained everything to me in a way that I could understand.
In less than a week, Austin found me a low mileage used transmission as a replacement, installed it plus did a few extra things I requested, and had the car ready to safely go on a planned roadtrip just in time.
Two weeks later, I brought the car back in because something still didn't feel right and Austin found out exactly what it was and fixed it.
My car is also my office/work vehicle so I'm very grateful for the good care from Austin's!
