The Xfinity Store by Comcast in Silverdale, WA offers a wide range of Xfinity Services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. While some customers have reported positive experiences, with helpful and professional staff like John, others have expressed frustration with long wait times and outdated equipment. One reviewer noted the inclusion of a Cat5 cable, which limited their internet speeds, when a more modern Cat7 cable would have been more appropriate. Overall, the Xfinity Store in Silverdale provides a mixed experience, with friendly staff balancing the challenges of long wait times and outdated equipment. Customers are advised to be prepared for potential delays and to ensure they have the necessary cables to maximize their Xfinity services.
I was greeted upon entering the store and was assisted shortly after it wasn't as busy at the time of day I went and the service was speedy.
October 2025
Nothing against the workers here but what a dismal place to endure. Just in returning equipment you have to wait in this hellish commercial wasteland... two minutes is to long but two hours is absolutely ridiculous.
October 2025
I don't get the bad reviews went to pick up my router and I was out of the store in less than 10 minutes Derek was very helpful and I forgot the other guy's name but he was also helpful
