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July 2024 by tryston
Open late close a whole hour early usually
Unless you get in for the short time there open your not getting your package
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November 2023 by Janelly Solares-Goddard
this place NEVER answers their phone and i have been calling all day today. horrible and sad. no wonder this place only has a one star rating.
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November 2023 by Janelly Solares
this place NEVER answers their phone and i have been calling all day today. horrible and sad. no wonder this place only has a one star rating.
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August 2023 by Daniel Long
Lost a care package sent to me by family and friends that cost almost 200$, lady at the front was rude and didn’t know any information about where the package was.
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June 2023 by CROW'S NEST
Lady and front desk is super helpful and a joy to talk to.
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January 2023 by Nicole Snyder
I’m surprised their rating is so low because not only have they been the fastest and most efficient post office out of three if I have recently visited, everyone is very nice and professional. If anything, I give them five stars because when a 30-year-old came in throughly confused on why the Postal Worker couldn’t just scan their QR code for the address and proceeded to calmly explain about the To and From boxes, the Postal Worker had not hint of condescension/disbelief/annoyance in their voice. I wouldn’t have been able to to the same in her situation.
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November 2022 by Bartek Cieslak
Always great service and help.
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October 2022 by Erik Alexander
Hugh shoutout to Ms. Cathy, lovely customer service from the minute I stepped in. In addition she helped me reorganise my package and save some money. 5 star service.
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September 2022 by lowkey.sailor
What’s the point of amazon prime if it still delivers late and the main hub to pick up items opens up late and closes early in the afternoon so trash worst P.O. Box iv ever had I need find somewhere off base cuz this ain’t it and the workers rude for no reason also closed during the most convenient time like the weekends so no package for you until Monday… or Tuesday..
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August 2022 by Martinmff
What’s the point of amazon prime if it still delivers late and the main hub to pick up items opens up late and closes early in the afternoon so trash worst P.O. Box iv ever had I need find somewhere off base cuz this ain’t it and the workers rude for no reason also closed during the most convenient time like the weekends so no package for you until Monday… or Tuesday..
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June 2022 by Malia W.
came in today to pick up my packages, I have a shared box and apparently the person I share with picked them up and decided not to inform me, but the real issue is the chick at the main desk (Asian woman w black hair) had to put in her two sense about my situation, started mumbling under her breath saying "you should start communicating better if you're gonna share a box" as if it's suddenly my fault that someone else picked it up and didn't tell me. This isn't even the first time she's tossed attitude my way acting as if her job is so hard when all I asked was for her to check if my package was there. The customer service here is awful due to her and I hope this gets addressed. Don't work in a job getting people's packages if simply checking for someone is so out of your way when no one else is even in line.
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December 2021 by Jade Michaud
While on deployment my friend closed the mailbox and couldn’t get ahold of me. Due to being on deployment. Instead of holding my mail the mail person returned all my mail back to the sender. Didn’t receive my birthday card from ny grandpa or any other mail. If I could rate 0 stars I would.
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August 2021 by ASTRUM:0 !
Closed on Saturday. Dude why
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June 2021 by Ro B
They have lost a number of my items not delivered to correct PO box and I have gotten others packages in mine. Really disappointing after paying for a secure place I thought to have mail delivered.
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February 2021 by Angela Thompson
Half the mail sent to my sailor gets delivered, half gets returned or delivered - MONTHS later. First was a Halloween gift they insisted was never received though tracking said it was, he got in January. Latest is New Years greeting sent mid-December returned February 4. Several family members have stopped sending cards and letters because they keep being returned. Pathetic.