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February 2024 by Bobbie Battaglia
I had the pleasure of taking 3 different classes in the last couple of weeks. They were so helpful both the classes and the instructors. I would definitely recommend both. I will be keeping an eye on their calendar for future opportunities and interests. It also was a nice and relaxing atmosphere with no pressure. The people working there are very knowledgeable, professional and kind. Thank you for all of your help.
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February 2024 by James Suchanek
My wife and I visited the store in Silverdale this afternoon. We had called earlier and spoke with Angelina. She suggested we bring my wifes sewing machine in for inspection to determine if we trade in for a new one etc. It took only moments for Angelina to determine and correct the issue. We were using the in-correct bobbin. We were thrilled by her honesty and ability to turn a potential replacement into a quick and easy fix. We bought the correct bobbins and were on our way. Angelina trully exemplifies what great customer service is all anout. Thank you Angelina. Jim and Juanita.
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February 2024 by C Holtmeier
Very attentive salesperson who listened to my needs, budget and didn't try to oversell me. Great communication and follow up about when the item would be available. They were very helpful with questions I had about set up. They had a very large selection of sewing machines as well. Great experience and happy with my purchase.
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February 2024 by Aaron Barber
The team at the Silverdale store is incredible! They have been extremely patient with my mom learning how to use her new embroidery. THANK YOU!!!!!
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February 2024 by Cheryl Richardson
Great experience. Everyone was very friendly. Sandy was great with helping me choose a machine for my sewing needs and abilities. I look forward to taking some classes at the store and expanding my sewing knowledge. Thank you!
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January 2024 by Jenny Harsin-Reed
I have been a Quality Sewing Customer for over 30 years. My very first and every machine since then has been a Quality purchase. The staff are kind, knowledgeable and FUN! Also, very helpful when you need assistance. Paul is wonderful to work with and he and all of his staff go the extra 10 miles for their customers.
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January 2024 by LORNA TROJANOWSKI
I just started taking sewing classes at the store in Silverdale and I love it ( Faith is one of the instructors and she is fantastic!). Thinking to upgrade my machine here as soon as I become a little more knowledgeable.
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December 2023 by Mary Sandall
Excellent staff - very friendly, helpful & speedy! Repair service was terrific and quick!
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November 2023 by Chantelle H.
I called quality sewing to get information on a vacuum they sell. I was pleasantly surprised with Pam and her help. Not to mention she was in training and still went above and beyond while learning. They price matched a competitor and ordered the vacuum for me. Each time I called to check in on my order I was met with a cheerful and eager response. Professional, easy to work with and top notch customer service. 10/10 recommend!
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October 2023 by Lorna
When I moved to the Olympic Peninsula, I had to have a sewing and embroidery store nearby to service my Baby Lock and Janome machines. Silverdale Quality Sewing & Vacuum met my needs and then some!Their store is large and packed with nearly every brand of sewing, quilting, embroidery, serging, and crafting machine you could want; at least it seems so to me. They have machines for the beginner all the way up to the professional or most artistic among us. Every "do-dad" for the machines or to make your project results look A+ are in-house, too.You'll find top-of-the-line threads, fabric, stabilizers, and all kinds of notions. If you can't find it here, either it doesn't exist or the knowledgable and super-helpful staff will be more than happy to point you in the right direction. Every staff member I've talked to has years of sewing experience and has been trained on multiple new-fangled machines they have for sale. I've gotten some very valuable tips from them!They are an A+ sewing shop with great service and wonderful staff!
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September 2023 by Ruth Ackenhusen
My 57-year old Elna sewing machine broke recently. I took it to Quality Sewing & Vacuum in Silverdale with my fingers crossed. They agreed to look at it and gave me a three week window to get it back. One week later they called to say it was ready. The machine was repaired, adjusted, lubricated inside and out. The documentation of what they did to check the machine was impressive. I will definitely go back to this shop!
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September 2023 by cody wagner
My mom has been going to this place for years and has always had a good experience. Sewing isn't really my thing. However recently I decided I need a better vacuum due to allergies. I came here and found they have a fantastic selection of high quality vacuum cleaners at every price range. I was assisted by Nathan who was friendly and let me try a couple vaccums out. His knowledge was helpful, especially when it came to not well known vacuum brands. Not one time did I feel rushed. I did go over my budget, but that was due to my own choice on what I felt was a product worth doing so. The over all experience was great. Their prices match online retailers and the customer service is superior to what you would receive from a big box store. It is nice to have a store like this in the area.
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September 2023 by Ann Flack
Beautiful, well organized layout and plenty of skilled professionals to help you choose the perfect machine, supply or teach you how! Really I can't say enough great stuff about the store. I am so happy I found them. They were able to repair a broken serger I was given and then showed me how to use it. Thank you
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July 2023 by Peggy Mentele
They have fixed my machine twice (once for free!) and ordered parts for me. They are always polite and competant.
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June 2023 by Kathleen PAC-NW
I’ve shopped at Silverdale Quality Sewing for 20 years. The staff is always willing to help with whatever questions you may have about sewing machines. So many great machines, a very large variety too. I highly recommend shopping there.
