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April 2024 by Kasey Murphy
A coworker and I both ordered turkey sandwiches and we both got violently I'll within hours. Manager was condescending and rude when we called to let them know.
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April 2024 by Sarah Hicks-Cook
Considering how it's expensive, this place is to order from. I will never be ordering from them again. My food was completely messed up. And the person I spoke to on the phone was condescending. And rude about the situation offered nothing to fix the problem. When I tried to explain to him that my food was not made correctly. Nor cut in half.
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March 2024 by Lilly Madden
They have always been good to us (me and the dog) when we go to the window, or when I walk in by myself.
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February 2024 by Josh Hendrix
I've been here a lot is really good and it has really nice people that work there they're always a
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February 2024 by Chris S
I've been to several different Jimmy John's in multiple locations but I've never had a better sandwich than the one at Silverdale. The service was great and the number nine was packed with meat and cheese. This location does a really nice job.
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January 2024 by Kara Thompson
I got a mobile order from this Jimmy John's and they forgot my drink, when I called they were very polite and offered to go out of their way bring it to me. When it came, they snuck two cookies in the bag with my drink! I am so appreciative! I have never had an issue with this Jimmy John's (this was the first time they have made a mistake for me), and I really appreciate their kindness and their willingness to complete my order! Will order again :)
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December 2023 by stanimal P
I love that they have a drive-thru and are open @10am for early lunchers. It’s also great that they a little bit cheaper than Seattle area franchises. I don’t know why ppl complain about customer service, it’s not like you’re at a sit down fancy restaurant, this is fast food. Most ppl expect to be in and out in under 60sec and r here just for the sandwich, not the service.
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November 2023 by J “J” J
Little gruff but I like how they made the food, It is very east coast in character.
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August 2023 by Jonathan Miske
They make you sign your credit card receipt in the drive-thru so that they can ask for tips.
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August 2023 by contessabordeaux
Ordered a tuna unwich and a pickle.Lettuce on sandwich was completely brown. Tomatoeswere so slimy and old. Giant pickle was the size of my pinky ($3). Manager named Tommy just said okay and he would look into it. Did not offer a refund. Told him I was never coming back and he said Okay. Back where I am from, I never had a complaint. But the lack of care and concern about my order at this location has made my decision. Also, why is there a tip line for a fast food drive in? I was a server and bartender for 18 years and I take offense to this. Full service deserves tips. I made $2.13/hour. These employees make $15-$20/hour. And I am supposed to tip on that? It creates an expectation from the employees and when you don't tip (this "optional" tip), you receive poor service it seems. I tip very well when I am at a restaurant. 25-30%. Tipping at a drive in window is ridiculous.
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July 2023 by Beau Marshall
They didn’t learn anything from the past 2 years. I payed for my sandwich with my watch and then he handed me an invoice to sign with a filthy greasy community pen. I told him Visa doesn’t make me sign and I don’t want to leave a tip.
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July 2023 by V. Hanson
Ordered a plain turkey slim for my son. Upon opening the sandwich, I was shocked. There was such little turkey. Not even enough to cover the bread in a single sheet. Overpriced for what you're getting. I know of a couple better sub shops that don't disappoint.
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July 2023 by Regina DeVaughn
One of our favorite places! The bread is always fresh and perfect for whichever sandwich we choose. Staff are friendly, food is prepared quickly and prices are decent.Kid-friendliness: My Goddaughter loves her Turkey,mayo little john and she is always spoken to when we drive up to get our food! Great people working there.
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July 2023 by Baby Erickson
Got food here a few times, each time something goes wrong. Dining in one time and we got forgotten, our sandwiches just sitting on a shelf somewhere. Another time we got the wrong sandwiches (they weren't busy or anything). Another time the sandwiches were just poorly made. ? I love Jimmy Johns, this one just isn't always spot on.
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June 2023 by David Burton
Ordered #2 plain slim giant. They give me regular sized big john. I tell them its wrong 3 times and they remake it. When I open it, its another regular sized big john? Its like they don't understand English. Waste of time.
