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November 2023 by jim jordan
LIZA(manager) of the Silverdale BB , went over and above in dealing with and actually fixing(rubbing out) a long rubber like marking on my BMW X3.I had just had my car washed at Brown Bear this morning and thought it might have occurred at the car wash. She very professionally handled the issue and looked at their camera and determined the lond marking was not on the car going in or out. She determined and I concurred that BB was not responsible .Liza nevertheless said she would buff and rub it off...which she did right away and my car looks great.And did I mention...FOR FREE!As it turns out my wife was the culprit and swiped my car side with her car's passenger side mirror!!Kudos in the highest to Liza and Brown Bear for her above and beyond effort which is why I have been a long time customer and monthly car wash program member.Brown Bear and Liza really do care about my car as much as I do! Thanks Liza! JIM JORDAN SILVERDALE
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November 2023 by Steven George
Friendly staff and a clean car. Best Browm Bear I have been to.
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November 2023 by Andi Gálvez
Got the “nearly clean” basic $12 wash and the backside of my car (Honda HRV) was still dirty-well dirtier than before. All of the dirt was pretty much pushed back to the back of the car.
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September 2023 by Adriane Peterson
Went for the first time on Customer Appreciation Day. The wash was better than expected and the staff was nice
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August 2023 by Janet Nite
I enjoy my monthly membership to Brown Bear. Everyone is kind and I love the happy greeting on the way in awesome.There is one employee in particular who has the biggest smile and always seems genuinely happy to be there. I wish I knew her name.... She is young. 19-23ish. Dark hair, petite. I saw her Sunday around 630pm in Silverdale.Hope you know you have a good one. ?Today's younger generation really struggles with work ethic.
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August 2023 by Gil D.
We took our tundra through and I was VERY pleased with the thorough cleaning it received. I use the drive thru washes and found this Brown Bear Wash to be excellent! My paint was smooth, clean as well as the wheels and tires. I like to give it a light 'detail' afterwards and noted the rims were spotless! I spoke to a very courteous young lady at the office and extended my appreciation for their excellent service. Very professional team. Thank you! Gil DeVincenziSF Bay Area
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June 2023 by Tamski
Very nice staff! Always willing to give you a air freshener and all you have to do is ask and they are more than happy yo give you one !! The manager Trish, super nice! Have fun going through the car wash!
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April 2023 by Cora Rebecca Noble
I prefer this car wash over the others ! Always clean , staff is friendly.
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April 2023 by Derek Moore
Quick and easy! Even with a long line of cars we got right through. Really love the monthly pass!
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March 2023 by Marie Buffum
I like the fact that it's easy to pay and go. The wash gets my Ford Escape nice and clean
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February 2023 by Colin Walsh
Went around 6pm, in a new Tesla. Uh oh, how the eff do you put it in carwash mode?! After a quick scramble we figured it out. Selected the top tier wash and the car came out almost clean. The attendants were friendly and professional
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January 2023 by Genie S.
My new car has about 15 white scratches after car wash. Now I have to pay someone to fix the damage. This is SO wrong!
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January 2023 by Michael Hulen
You don't talk to anyone, useless there is a problem and I have never had a problem. Great carwash and friendly people who wave and guide you into the carwash. They take care to tape down your rear windshield wiper so it doesn't get damaged during the carwash.
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January 2023 by Scott Rohling
Great results on my Tucson every time.
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December 2022 by Caleb Aguilar
Very professional car wash, so clean and smells like blueberry pie.
