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March 2024 by Malakai Bridge
Their dentist and hygienist are really nice, never felt judgement having an examination and cleaning done despite having not seen a dentist in many years. Veyr kind bedside manner
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December 2023 by Matthew Baker
I head inside to check in for my appointment and found out that I have an 800$ bill that I needed to pay at the counter before I could get into my appointment. The girl at the front counter left and came back with a different total to pay. I went in back to get my wisdom teeth taken out but then i was informed that i was having a root canal done instead. The people are awesome and know what there doing but need to work on there communication skills.
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November 2023 by K M
Had a dentist appointment on a holiday. Called me 24hrs before to tell my WHOLE FAMILY they had an “emergency” and that when they get around to it NEXT WEEK they would reschedule us. On a holiday they pulled this.First cleaning ever and we’ve been waiting over 6months to get in. Was on the “on call” list and never got called even once. So now we are in limbo. No idea when we are supposed to get our overdue cleaning. Poor planning. Poor management. Definitely showing they are not making the effort to correct the issues they created. Zero follow through because we still have no appointment.Finally after spending 2 hours on the phone and two additional calls to the district manager which took 3 hours and two calls to get called back from, they say that they have no idea when they will be able reschedule until the hygienist gets back. They have two requests out to temp agencies.THEY EARNED THE ONE STAR. If they could get a negative star id give it to them. They have literally inspired me to pay for a different insurer to avoid going to this location or business.They won’t even pull over another hygienist from another location. Their response to the whole thing was essentially “oh well. You live near Silverdale so we don’t care, you get to wait.”
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October 2023 by randy vickery
My daughter's were super excited for their check up! All the dentist were gushing over them amd everyone wanted to see the 11 month Olds 2 baby teef we loved it and are excited for our next appointment ?
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October 2023 by Debby Cline
Best place to go. The doctor there has a calming voice and she's friendly. The staff make it fun to. If you have Medicare medicaid this is your place. I have had a lot of work done and I have paid 0 for it. Don't delay go.
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October 2023 by Sally Corcoran
I received a couple of fillings and a cleaning, and was able to do it all with one appointment. Everyone was friendly, kind and efficient. The Halloween decorations were the best, ever!
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September 2023 by W W
If I could give a zero, I would. Don't go here unless you want to be treated poorly. I hardly ever write reviews, but this place is rude, treated my special needs kiddo poorly and then refused to treat them. They lost my records and then tried to charge me again for the same services. When I asked for a recipient, they were astonished and made such a shocking face & said, "...what do you want me to write you a letter?" One time while standing there waiting for almost two hours and others were waiting longer, I heard a person complaining that they were trying to charge them twice for the same services. They had no record they already paid. The person said they could provide a receipt and then they said they would work it out and fixed it. The person was elderly. I imagine people could get confused and end up paying. So far, they've cost me so much in extra charges for refusing to submit records to other providers, but since the records exist at their location, insurance won't budge. When you leave a message, they don't call back. When you try to call, sometimes they even pick up the phone and hang up, then you get voice mail all day. I cannot believe they're still in business.
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September 2023 by Julie Alvarez
Went in for oral surgery..my mouth was cut from the inside of my moth, the corner of my lip and up my cheek. No one told me, my husband noticed when leaving. My procedure estimate and estimate cost of care from insurance was off by $2k. I understand this may happen but $2k?!?! Thats a huge difference! In the end I only had one of two procedures completed and will not go back. I plan to switch insurance asap. Also, there is no separate exit, and you are wheeled through a packed lobby while loopy. It's very embarrassing.In addition my daughter goes here for braces and the orthodontist is only here 1-2 times per month. So if there is any kind of issue like a broken band, exposed wire or bracket that pops off.. you are SOL until next apt.
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September 2023 by Tristine Marie
Great service and my dentist was very easy going! I haven’t been to the dentist in over 7 years and now, getting back into my dental cleaning, regularly. I am also new in the Silverdale area so it’s nice to finally find a good dental place. I highly recommend coming here! ??
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August 2023 by Kathryn Gressler
Awesome!!! We were new to the area and didn’t have a dentist yet, so when I had an urgent issue with a tooth I was afraid it would be hard, as a new patient , to get an appointment anytime soon. When I called Bright Now in Silverdale WA they got me in the very next morning and fixed my tooth! Every single staff member I came in contact with was so nice and helpful. From the ladies behind the desk, the hygienist, and the dentist, they were all great and their prices were affordable. ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Rachel Kittinger
I’m doing better now but will not refer anyone to them ever!! I’m looking at placing a complaint some how. They were 3 hours behind so no food or drink since 11:30 last night and had surgery after 3. But I understand there was a problem with another patient. They got me back fast when they could. The dr came in minutes I had already been put on oxygen it was supposed to be sedated. He turned on something that said saline in an iv he shoved in my arm no warning then grabbed a needle with no warning started stabbing the gums in my upper teeth. A lady held my head the whole time even while he used the back of his tool to break the teeth and then pulled out the rest. I felt everything and they would t stop. The shots hadn’t numbered anything at all. Worse experience ever. My face teeth and head hurt so bad when I got home all I did was spit up a lot of blood and shake from the pain. About 30 mins after we were home I passed out even in all that pain for about 45 minutes and a feel like I have a hangover.
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June 2023 by Hayden Rollings
I had a dental emergency yesterday and they found a way to fit me in last minute. The entire staff were so personable and kind! The doctor was understanding and very skilled, I cannot recommend them enough!!!
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June 2023 by Elgen Lathan
My dentist was amazing. I’d plug her name if I remembered it. I’ll edit this later if possible. Super kind and put me at ease before and during a procedure (crown). The staff is super cool and friendly. Definitely recommend
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June 2023 by Jeff Detweiler
Had a minor oral surgery here on 5/26. Staff was excellent, helped fix a medication mixup, and the surgeon and his assistant were really good at explaining the procedure before and during it. 5 stars!
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June 2023 by Deann Morello
Dr. Izoh Ashour, DDS, MS is absolutely the best dentist I have ever had to see. He performed periodontal surgery on me and I wanted to give him a hug when finished. Best dental experience in my entire life! Thank you!
