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March 2024 by Jason W.
I live in Ballard, but I found that Loyal Automotive had locations both here and in Shoreline, near a dealer where I wanted to buy a used car. Loyal's Shoreline team was able to see the car on just a few days' notice, explained a fault they found, and even helped me anticipate any deflecting explanations that a dealer might offer about it. Their services helped me negotiate a lower price for the car, more than paying for my time. I'm planning to have the work done at their Ballard location, as soon as the part is in. Great work!
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November 2023 by Jimmie Terry
Very professional, skillful technicians, and super helpful. They fixed the car troubles I had super fast too.
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November 2023 by Frank Sanborn
Very professional, even when dealing with misinformed customers. Highly recommend
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August 2023 by Pilgrim Coffeehouse
Eddie and his team always take great care of our coffee truck. Thankful to have a shop like this nearby. Highly recommend
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May 2023 by John Massoni
These guys did some work on my car a little over a year ago. I was hearing some noise in the front end which could be related to that work and brought it in to see if it was under warranty. It was a few months past, but they said they'd look at it and see what can be done. Turned out a bolt needed to be re-torqued and that was all it was. They took care of it free of charge and I appreciate their honesty and taking quick care of the problemService: Steering & suspension repair
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April 2023 by Darryl M.
Great local shop for my personal and company vehicles. Reasonable rates and easy to work with.
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February 2023 by Sarah Petitt
I took my car in to resolve why my engine light was coming on and my car occasionally rumbling. I brought it to them after Edwards Automotive wanted to charge me $2,000 to replace ALL coils, cylinders and spark plugs.. they were clearly trying to rip me off because the car is a 2017 with only $61,000 miles on it.I then went loyal, explained what happened at edwards, and they also decided to rip me off by replacing all spark plugs and a coil.. they charged me $600 for this.Finally, I went to My Mechanic Automotive on aurora. David told me I got ripped off and replaced another one of my coils for only $70 !!!! Unfortunately there are a lot of awful, lying and scamming me mechanics out there, but I’m glad I finally found one that seems decent and fair.
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February 2023 by Karen M.
I gave Edwards automotive ~$1,000 worth of business in 2022.. he seemed like a scammer then but I wasn't sure and didn't know where else to go, so I took my car back to him to resolve why my engine light was coming on and my car occasionally rumbling. I brought it to loyal automotive in shoreline after Edwards wanted to charge me $2,000 to replace ALL coils, cylinders and spark plugs.. they were clearly trying to rip me off because the car is a 2017 with only $61,000 miles on it. I then went to loyal, explained what happened at edwards, and they also decided to rip me off by replacing all spark plugs and a coil.. they charged me $600 for this. Finally, I found an awesome mechanic on aurora. He told me I got ripped off, said the replacing the spark plugs wasn't even necessary, then replaced another one of my coils for only $70 !!!! Unfortunately there are a lot of awful, lying and scamming me mechanics out there, but I'm glad I finally found one that seems decent and fair. They will continue to get my business unlike edwards and loyal.
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August 2022 by Vlad S.
Got a very disappointing "oil change" done at Jiffy Lube but my check engine light was still blinking. Scheduled an appointment here to double check that it was, in fact, still the oil causing this problem. It was and apparently my oil hadn't been changed at all even though I had been charged for it. I had gotten my oil changed here before when my anxiety was especially bad. They were nice and patient with me and gave me a very reasonable price for the oil change back then, so I decided to come back. This time, they confirmed my suspicions that it was oil related, that it didn't seem like my car had an oil change at all. Then they gave my car a proper oil change. I'm thankful that I can at least trust Loyal Automotive with my car.
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June 2022 by Ed Klemisch
I like having a honest place to go to get my cars repaired
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June 2022 by Stephen Barnes
A no nonsense repair shop, which repairs and reviews continued fitness in overall parts.
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March 2022 by David Machado
They fixed an oil leak for me for almost $1,000 cheaper than I was quoted at a different place. When I left I had an alarm go off from something that they accidentally broke and hadn't noticed and immediately brought it back and they quickly fixed it for no charge. Good and trustworthy mechanics are hard to find, I'd recommend them to anyone!
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August 2021 by Dan Oconnell
Great people. No batting around the bush, owner was very friendly and the service was reasonably priced.
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April 2021 by Jamie H.
This place is amazing! I will always refer anyone & everyone to them. Fast friendly & reasonably priced best place in north seattle. The owner& staff give it their all & then some. This world needs more places like this . I will always continue to come here amazing!
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March 2021 by Ronnie Negri
These guys are great!! Saved me a lot of money by inspecting my ride. Listened to their find and recommendations. Straight up and honest. I'll be back!!
