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November 2023 by Anthony Roy
Thorough and efficient. Great communication and overall quality customer service.
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July 2023 by Kay H.
it took Christian 26 days to reply with his final quote, which was a sentence saying 'about this much". He bid a materials cost of over 250% what it actually cost me to buy the 5inch CBU tenant door That didn't include install costs, which were also seemingly inflated ($600) to drop a pin, take door off, put new one on. I contacted this company for a quote based on Yelp reviews and because it was a family business. I highly recommend you research pricing and get other bids before choosing to use this company.
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June 2023 by Jeff J.
After getting our mail broken into twice in a couple of months our HOA decided that we wanted to upgrade our 20-year-old mailboxes to the new stronger mailboxes. Our HOA had found a couple of sites that sold them, one person that would install it if we had a concrete pad and was looking for a 3rd contractor to pour a pad and haul away our old mailbox. I reached out to Christian and they were able to handle all aspects of the job in a timely manner. He even had the mailbox in stock. He was friendly, professional, and the job was completed as promised at the exact quoted amount. Christian is very friendly and I spoke with him for a few minutes during the install and he goes the extra mile to make the process smooth for his customers. He confirmed the day before and the morning off and showed up on time. I would highly recommend you work with him for your locking mailbox.
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January 2023 by Jan P.
Very nice change getting the best customer service from someone in years; so many big companies have awful service these days. Our mailbox was hit on the 22nd of Dec; they had one in stock and it in installed on January 3rd. awesome device. Thanks!!
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September 2022 by Chris G.
I had to get the lock changed on the cluster mailbox for my condo. Somebody broke into it and broke the lock, and we hadn't had a lot of luck going the self-install route in the past (really, it's probably one of the reasons the mailbox was broken into in the first place; after the old latch snapped, never found one that fit quite right, sometimes leaving a gap after the mail was delivered for someone to use to pry it open).The post office here used to install new locks, but the person who did that retired and they don't have anybody on staff to do it any more, so they recommended Steve with Locking Mailbox Installers. He was absolutely fantastic to work with. We were able to call him and send him some photos of the mailbox so he had some information about what we needed, and he was able to find time to stop by not too many days after.The new lock fits great, and it works exactly as it should. I'm really glad that these folks are around, because I'm feeling a lot better about the job Steve did than what we were able to do on our own.
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May 2022 by Marie Watson
Steve is incredibly responsive, knowledgeable, and has connections with postmasters that made our mailbox installation beyond expectations (read-perfect). Our 16 unit mailbox was hit by a car and destroyed. He was able to replace the box within 36 hours (he could have done it within 24 but the box was changed) and even went to the box after hours to make sure he had the master lock and we weren’t delayed getting mail. He and his son are honestly the best. They beat the other bids and provide the back-end work with the postmaster/USPS that make them head and shoulders above anyone else. I’d give them 10 stars if I could.
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March 2022 by Sameer C.
Christian was great throughout the process. A delivery Semi damaged our 20 year old non locking mailboxes and we wanted to upgrade to a new large locking mailbox. Christian guided us throughout the process, bought all the necessary supplies at affordable rates and removed the old mailbox along with assembly with the sleek new ones. Highly recommend their service.
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March 2022 by Esther V.
Amazing service !! Christian very professional installed my mail box very fast with excellent customer service. Good job I highly recommend the company
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March 2022 by Dianne A.
We kept having our old cluster mailbox broken into and unfortunately we don't have a HOA to get a new one for us. I came across Locking Mailbox Installers and was able to get a quote the same day. Trying to get 10 families to participate in buying a new cluster box was a challenge but Christian was very patient with us and offered many solutions on how to get the best price. I was able to call and text him if I had any questions and he always got back to me asap. I can't thank Locking Mailbox Installers enough for the awesome customer service. Hopefully I won't have to buy again anytime soon but I 100% recommended them.
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July 2021 by Amanda F.
After reaching out to another company that was not helpful, I stumbled upon this company via google. Chris answered my call immediately and was more than happy to take the time to explain to me the costs and options. He even offered options to make our community mailboxes more secure. We felt their pricing was fair and they were able to accommodate the date we needed the project done. Plus they were extremely responsive. The day of the project Chris was great at checking in for when he would arrive and throughout the project gave me progress updates. We had them move/swap around 3 mailboxes and reinforce several others. They even went out of their way to help us rekey a few locks. I highly recommend them not only for the great job but the great customer service. Chris followed up the next day to make sure all went well with the mail. Thank you Chris!
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June 2021 by James H.
Locking Mailbox Installers have created a niche business that works. I have used them on multiple occasions to install cluster box units for properties I manage. They work with the local post office in the area so that USPS can install their lock and label the boxes they install and I can pass out the keys easily to tenants. I highly recommend them to anyone looking at getting a secure mailbox.
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April 2021 by Danae G.
It was a great experience for an otherwise difficult project. 9 homes needed an upgrade! Steve made the project possible. I recommend this company!
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March 2021 by Marilynn G.
Steve was great! We had been struggling to figure out how to get the job done. We could buy a mailbox system but we needed to have it installed. Then I found Locking Mailbox Installers and they were just a few miles north. Steve gave us advice on what to get. Since he had it in stock the whole job was done in less than two weeks.
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March 2021 by Marilynn G.
Our small condominium building needed to replace our old mailboxes. We could figure out how to buy something but not install it. It turned out that we actually needed advice on what to buy. Steve took care of everything for a reasonable price. He contacted USPS to get the mail carrier to come back to open the old boxes. We are lucky we found him!
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February 2021 by Beth V.
Not only did Locking Mailbox Installers do a great job replacing our neighborhood's locking mailboxes a few years ago, they also provided great followup service this year. When one of the mailbox locks got stuck, Steve fixed it at no charge. Highly recommend!
