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“Had to go to two different stores to get my item due to miscommunication between them. And finally I got what I was looking for. The guy who helped me was super nice and polite”
“Stopped by real quick to get head lamp replaced bc my high beams weren’t working right. Keegan looked at it, told me it was installed incorrectly and readjusted it. Even recommended me next steps. Nice guy”
“Manager Paul is the Most helpful employee in the state of Washington. My 76 Chevy limped into the parking lot. Leaking transmission fluid and I was stuck. With a exhausted wife & cranky kids in tow and Paul found the right hose and saved the day!!! If you’re in trouble and don’t know what to do come see Paul at Orielly’s and let him save the day! God Bless Paul ??”
“I recently had a car issue and I pulled into O’Reillys and talk to Jordan. He was able to go above and beyond to help me and it was so much appreciated. Otherwise I would’ve been stuck at O’Reilly’s in the parking lot. Jordan thank you very much. You were fantastic.”
“Wanted to Thank Jeff for his great service and care when changing my battery like pro.
Great staff and very kind people, will swing by again! Top notch service.”
“Great customer service! I know nothing about cars. Every time I come in someone cheerfully asks me if I need help with anything and then gets whatever I need. In and out in less than 5 minutes.”
“Amazing service - quick, efficient, friendly, prices are good, what more could you ask for? Came here on a sunny Friday afternoon looking to get my battery checked as my car was dead two days in a row. I was greeted warmly and helped right away. The manager, Ambrosio, checked my battery and then jumped my car because my car had died in the parking lot. After that, he checked the battery again to ensure the issue was my battery and not something more serious like my alternator. Luckily, it was just my 2015 dated battery that needed to be replaced. Ambrosio installed the battery in less than 10 mins and I was on my way. Will definitely come back next time I need anything car related.”
“The Employees at this location have always treated me VERY well in the past. They made it a point to get to know my name, possibly due to me coming in so dang often, but just little things like that goes a long way with me. But the ONLY negative comment I could make is about the "newer, younger" employees, (newer - within the last 6-8 months new), they have horrible restraint skills with their ability to NOT swear or cuss in front of customers. Hey I get it we aren't all saints, especially me, and I know what's it's like to work in a shop with a bunch of dudes, anyways, if I had my kid in their with me I would be very upset. And sadly it's about every time recently I have come in their will be customers waiting in line and the employees will be chatting it up and cursing to each other like no one is around them. Like I said other than that, I have always had great things to say about this store... But common Eric get these young cats to grow up a bit. Makes a good store look not as good, if that makes sense.?”
“Excellent customer service for the entirety of the services -from my phone call to get information before arriving to the installation of my battery. Knowledgeable and courteous staff, good quality products that are responsibly priced”
7:30AM - 9PM
23005 Hwy 99, Edmonds
Battery Stores
“Very helpful employees. They helped me with reading a check engine code and then loaned me the one metric wrench I needed instead of making me buy a whole set. When I was done with my little repair, they also cleared the check engine code. Super helpful!”
“I have been purchasing special marine batteries from them for several years. They are very helpful and the batteries are very good. Thanks guys. Keeping older boats going.”
““Hello, Central Casting? Can you send over an actor to play the counter man in a battery store?”The guy that showed up is perfect for the role. From the moment he settled himself onto the stool behind the cash register, you know that he is perfect. He moves slowly and uses as few words as possible with customers. He looks like he has been there for years and during that time, he has learned every detail of the batteries he has in stock and the ones he can get for your special jobs.“That one over there,” he tells you without pointing. He is right. The one on the second shelf third from the left has the right cranking amps, fits into your battery pan and comes with a decent warranty. It weighs a ton and you are not going to get any help lifting it onto the counter, so don’t ask. Don’t forget to put the battery you are replacing up there too.Batteries are expensive, so any deal you can get helps. The prices here are competitive enough that it is not worth shopping around once you are here.There is paperwork involved in buying a battery. Even more if you are recycling some old batteries at the same time. The counterman knows all the mysterious key taps that the computer needs, he knows the paper forms that have to be filled out, he expertly reviews your ID and he has a ritual of wiping down your card to make sure it will go through the first time. There is no rushing this process, so don’t try.I have had quite a few battery situations this year and I have always gotten what I needed at a decent price. I can hardly wait for the solar power system in the boat to need a new battery. I know just where I will go.”
“Thank you Bre, for your help and being very knowledgeable in helping me get the proper bulb for my break light on 2/1/24. I hope you get recognized for your great customer service.”
“Awesome service! I went in for a part. It wasn't in stock so they had to order it and they got it to me in less than two hours. I lost a rivet in the process of replacing the part so back to O'Reillys for me. Nathan went above and beyond helping me find the perfect rivet to replace the one I lost. Best part store I've been to.”
“Susanna (correct name hopefully), was amazing at helping me complete some minor yet major standard checks on a 2003 Saturn that was given to me. One dashboard light was on noting needing rear lightbulb. After replacing the bulb herself, she checked my coolant (needed refill), battery (good to go), oil (full and clean) and kicked the tires and said "Good to Go Sir, what else can I help you with." I didn't ask for any of that extra car on my new, yet used, WHIP!!! Susanna did it out of her normal routine if service!! We will be taking Charlotte back again if needed.”
“I've bought parts at O'Reilly for 40 years and I have a commercial account for my company vehicles. They know their parts, and they are reliable with a fair price. You'll see for yourself”
7:30AM - 9PM
21005 44th Ave W #106, Mountlake Terrace
Battery Stores
“Went in with a headlight out, discovered the connector was fried. Crystle helped me replace the connector and referred me to some trusted local shops to look at the electric. She really went above and beyond to make sure that I left with a car that was safe to drive and a plan to fix the underlying problem. Thanks Crystle!”
“Max the manager, and all of the store crew at the 112th location store #2887 are the best of any O'Reilly Auto Parts!!!!!
They are always willing to go above and beyond to fix your auto needs!!! I will not go to any other O'Reilly!!!!!!!”
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“Very helpful to find the parts I needed. I was in search of a helicoil set and the Orielly's off 180th in Shoreline was the hub and had the exact one I needed. The attendant was thorough and very helpful.”